Neuroscience Territory Account Specialist – Los Angeles
Novartis
9 hours ago
On-site
Santa Monica, CA
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers in both virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similar complex sales industries) with large, geographically dispersed sales teams within the last 5 years.
- Proven track record of consistent high performance; ability to navigate and sell to large accounts/key customers.
- Self-starter with analytic abilities; ethical leadership and compliance with company policies and laws.
- Reside within the territory (or within 50 miles of the territory border); travel 60–80%; ability to drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (filled based on experience):
- Associate Territory Account Specialist: 4+ years military leadership experience (or limited prior sales experience).
- Territory Account Specialist: 2+ years in relevant complex sales roles.
- Senior Territory Account Specialist: 5+ years in relevant complex sales roles.
- Executive Territory Account Specialist: 10+ years in relevant complex sales roles.
Driving is an Essential Function:
- Must have a fully valid and unrestricted driver’s license (reasonable accommodations may be available for medical restrictions).
Compensation/Benefits (as stated):
- Salary range by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; possible eligibility for annual equity awards.
- US-based benefits package and time-off (health/life/disability, 401(k) with match, vacation/personal days/holidays/leave).
Application-related notes included in posting:
- No relocation support; apply only if location is accessible.
- Company will not sponsor visas for this position.
- For field roles with dedicated training: complete initial training/home study (≤8 hours/day; ≤40 hours/week).
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers in both virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similar complex sales industries) with large, geographically dispersed sales teams within the last 5 years.
- Proven track record of consistent high performance; ability to navigate and sell to large accounts/key customers.
- Self-starter with analytic abilities; ethical leadership and compliance with company policies and laws.
- Reside within the territory (or within 50 miles of the territory border); travel 60–80%; ability to drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (filled based on experience):
- Associate Territory Account Specialist: 4+ years military leadership experience (or limited prior sales experience).
- Territory Account Specialist: 2+ years in relevant complex sales roles.
- Senior Territory Account Specialist: 5+ years in relevant complex sales roles.
- Executive Territory Account Specialist: 10+ years in relevant complex sales roles.
Driving is an Essential Function:
- Must have a fully valid and unrestricted driver’s license (reasonable accommodations may be available for medical restrictions).
Compensation/Benefits (as stated):
- Salary range by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; possible eligibility for annual equity awards.
- US-based benefits package and time-off (health/life/disability, 401(k) with match, vacation/personal days/holidays/leave).
Application-related notes included in posting:
- No relocation support; apply only if location is accessible.
- Company will not sponsor visas for this position.
- For field roles with dedicated training: complete initial training/home study (≤8 hours/day; ≤40 hours/week).