Neuroscience Territory Account Specialist – Los Angeles
Novartis
4 hours ago
Remote friendly (Ventura, CA)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience (within the last 5 years) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; also welcome complex sales backgrounds (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B), especially with strong field leadership and customer engagement. Associate level: applicants with limited prior sales experience are encouraged.
- Proven track record of consistent high performance and experience selling to large accounts/key customers.
- Self-starter with analytic abilities to prioritize and apply relevant information to solve problems; ethical leadership and ability to promote compliance.
- Reside within territory or within 50 miles of the territory border; travel 60–80%; drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs.
Leveling Guidelines (by experience):
- Associate TSA, Territory Account Specialist, Senior, or Executive—requirements vary by military leadership and/or 2+/5+/10+ years of relevant specialty sales experience.
Driving:
- Driving is an essential function; must have a fully valid and unrestricted driver’s license.
Field training:
- Required to complete initial training (home study: ≤8 hours/day and ≤40 hours/week).
Compensation & Benefits (expected/provided in posting):
- Salary ranges by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; may be eligible for annual equity awards.
- US-based benefits: health/life/disability; 401(k) with company contribution and match; time off (vacation/personal days/holidays/other leaves).
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.
Essential Requirements:
- Bachelor’s degree required.
- Experience (within the last 5 years) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; also welcome complex sales backgrounds (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B), especially with strong field leadership and customer engagement. Associate level: applicants with limited prior sales experience are encouraged.
- Proven track record of consistent high performance and experience selling to large accounts/key customers.
- Self-starter with analytic abilities to prioritize and apply relevant information to solve problems; ethical leadership and ability to promote compliance.
- Reside within territory or within 50 miles of the territory border; travel 60–80%; drive and/or fly within territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs.
Leveling Guidelines (by experience):
- Associate TSA, Territory Account Specialist, Senior, or Executive—requirements vary by military leadership and/or 2+/5+/10+ years of relevant specialty sales experience.
Driving:
- Driving is an essential function; must have a fully valid and unrestricted driver’s license.
Field training:
- Required to complete initial training (home study: ≤8 hours/day and ≤40 hours/week).
Compensation & Benefits (expected/provided in posting):
- Salary ranges by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; may be eligible for annual equity awards.
- US-based benefits: health/life/disability; 401(k) with company contribution and match; time off (vacation/personal days/holidays/other leaves).