Neuroscience Territory Account Specialist – Boston North
Novartis
9 hours ago
Remote friendly (Portland, ME)
United States
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers (virtual and face-to-face).
Essential Requirements:
- Bachelor’s degree (4-year college or university).
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years (candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are welcome).
- Proven track record of consistent high performance and success selling to large accounts and key customers.
- Self-starter with strong analytic abilities; ethical leadership and ability to drive compliance with company policies and applicable laws.
- Reside within the territory or within 50 miles of the territory border; travel 60–80% across the geography; drive and/or fly within the territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (role level commensurate with experience):
- Associate: Military leadership (4+ years) or limited sales experience; strong cross-functional collaboration; preferred Novartis Sales Internship program and leadership in extracurriculars.
- Territory: 2+ years in complex specialty pharma/biotech/healthcare or similar sectors within last 5 years; strong matrix collaboration and communication of clinical product information.
- Senior: 5+ years in similar sectors/roles.
- Executive: 10+ years in similar sectors/roles.
Driving is an essential function.
- Must have a fully valid and unrestricted driver’s license.
COVID-19 (customer-facing roles only):
- Must comply with customers’ credentialing guidelines, which may require vaccination; requests for reasonable accommodation will be considered.
Field roles with dedicated training period:
- Complete initial training/home study (8 or fewer hours per day; 40 or fewer hours per week).
Compensation/Benefits (as stated):
- Salary range by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; potential annual equity awards (depending on level).
- US-based benefits: health/life/disability; 401(k) with match; time off (vacation/personal days/holidays/other leaves).
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers (virtual and face-to-face).
Essential Requirements:
- Bachelor’s degree (4-year college or university).
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years (candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are welcome).
- Proven track record of consistent high performance and success selling to large accounts and key customers.
- Self-starter with strong analytic abilities; ethical leadership and ability to drive compliance with company policies and applicable laws.
- Reside within the territory or within 50 miles of the territory border; travel 60–80% across the geography; drive and/or fly within the territory; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (role level commensurate with experience):
- Associate: Military leadership (4+ years) or limited sales experience; strong cross-functional collaboration; preferred Novartis Sales Internship program and leadership in extracurriculars.
- Territory: 2+ years in complex specialty pharma/biotech/healthcare or similar sectors within last 5 years; strong matrix collaboration and communication of clinical product information.
- Senior: 5+ years in similar sectors/roles.
- Executive: 10+ years in similar sectors/roles.
Driving is an essential function.
- Must have a fully valid and unrestricted driver’s license.
COVID-19 (customer-facing roles only):
- Must comply with customers’ credentialing guidelines, which may require vaccination; requests for reasonable accommodation will be considered.
Field roles with dedicated training period:
- Complete initial training/home study (8 or fewer hours per day; 40 or fewer hours per week).
Compensation/Benefits (as stated):
- Salary range by level: $77,000–$143,000 (Associate); $93,800–$174,200 (Territory); $119,700–$222,300 (Senior); $132,300–$245,700 (Executive).
- Performance-based cash incentive; potential annual equity awards (depending on level).
- US-based benefits: health/life/disability; 401(k) with match; time off (vacation/personal days/holidays/other leaves).