Neuroscience Territory Account Specialist – Boston North
Novartis
9 hours ago
On-site
Field, MN
Sales
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.
Qualifications / Requirements:
- Bachelor’s degree (4-year college/university).
- Experience (within last 5 years) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; or other complex sales environments where field leadership and customer engagement are central to success. Associate level: limited prior sales experience encouraged.
- Proven track record of consistent high performance, including navigating and successfully selling to large accounts/key customers.
- Self-starter with analytic abilities to seek, prioritize, and apply relevant information; ethical leadership and commitment to compliance.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80% across the territory; must be able to drive and/or fly; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (role level commensurate with experience):
- Associate: 4+ years military leadership (or limited prior sales experience); strong cross-functional collaboration and communication.
- Territory Account Specialist: 2+ years relevant specialty healthcare/sales experience within last 5 years.
- Senior Territory Account Specialist: 5+ years relevant experience within last 5 years.
- Executive Territory Account Specialist: 10+ years relevant experience within last 5 years.
Driving Requirement:
- Driving is an essential function; must have a fully valid/unrestricted driver’s license.
Compensation & Benefits (as stated):
- Salary ranges by level: Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700.
- Performance-based cash incentive; annual equity awards eligibility depending on level.
- US-based eligible employees: comprehensive benefits (health, life, disability, 401(k) with company match) and time off (vacation, personal days, holidays, other leaves).
Application Instructions:
- For field roles with a dedicated training period: complete initial training including home study (8 or fewer hours/day, 40 or fewer hours/week).
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtually or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across virtual and face-to-face settings.
Qualifications / Requirements:
- Bachelor’s degree (4-year college/university).
- Experience (within last 5 years) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; or other complex sales environments where field leadership and customer engagement are central to success. Associate level: limited prior sales experience encouraged.
- Proven track record of consistent high performance, including navigating and successfully selling to large accounts/key customers.
- Self-starter with analytic abilities to seek, prioritize, and apply relevant information; ethical leadership and commitment to compliance.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80% across the territory; must be able to drive and/or fly; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (role level commensurate with experience):
- Associate: 4+ years military leadership (or limited prior sales experience); strong cross-functional collaboration and communication.
- Territory Account Specialist: 2+ years relevant specialty healthcare/sales experience within last 5 years.
- Senior Territory Account Specialist: 5+ years relevant experience within last 5 years.
- Executive Territory Account Specialist: 10+ years relevant experience within last 5 years.
Driving Requirement:
- Driving is an essential function; must have a fully valid/unrestricted driver’s license.
Compensation & Benefits (as stated):
- Salary ranges by level: Associate $77,000–$143,000; Territory $93,800–$174,200; Senior $119,700–$222,300; Executive $132,300–$245,700.
- Performance-based cash incentive; annual equity awards eligibility depending on level.
- US-based eligible employees: comprehensive benefits (health, life, disability, 401(k) with company match) and time off (vacation, personal days, holidays, other leaves).
Application Instructions:
- For field roles with a dedicated training period: complete initial training including home study (8 or fewer hours/day, 40 or fewer hours/week).