Manager/Sr. Manager, BIS, Business Intelligence – Market Access (Dermatology)

Role Summary

The Manager/Sr. Manager, BIS, Business Intelligence - Market Access, part of Dermatology Business Operations, delivers dashboard and reporting solutions in support of key business objectives with a primary focus on market access business initiatives. Reporting to the Associate Director, Business Information Services - Market Access, this role is a key member of a larger team responsible for providing integrated technology solutions across CRM, Business Intelligence (BI), data platforms, and other critical commercial systems.

Responsibilities

• Serve as lead technical partner to Dermatology Business Unit stakeholders as it relates to business intelligence (BI) solutions such as dashboards and reporting.
• Lead end-to-end development dashboards/reporting solutions including taking an active role in eliciting, documenting, designing, building, and testing BI and products in support of key customers and business initiatives.
• Drive BI product development through user experience and interface design, prototyping, development, and continuous improvement.
• Manage third party vendors through development, testing and support of BI applications.
• Support Commercial Market Access and Market Access Operations, Product Strategy, Medical Affairs, Finance, Compliance and liaise with Incyte IT as projects or requirements dictate.
• Manage and maintain source files, data sources, and internal and external data exchanges in support of the US Business Unit.
• Daily involvement and understanding of data integration and business-rule processing related to Incyte’s Master Data Management and Data Warehousing systems.
• Develop operational procedures and oversee successful execution of data flows and report refreshes to ensure timely, accurate delivery of dashboards to stakeholders.

Qualifications

• Bachelor’s degree required.
• Experienced BI developer with 5+ years of BI reporting experience. Strong skills with major BI tools (Power BI, Qlik, Tableau, etc); Power BI experience preferred.
• Experience working with pharmaceutical data sets such as IQVIA Xponent data, CRM and Multi-channel engagement data.
• 3 - 5 years of pharmaceutical experience required.
• Proven ability to work with stakeholders to extract, articulate, and document report requirements.
• Proven ability to manage third party vendors and internal partners to ensure projects are completed on-time and on-budget.
• Intermediate level technical understanding of the data warehousing processing specific to the NA Business Unit.
• Strong sense of customer service; ability to interact with employees spanning all levels of the organization.
• Expert in Microsoft Office applications (Excel, Access, Word, PowerPoint).
• Functional knowledge of databases and SQL required.
• Knowledge of Azure data factories, Databricks, and Synapse Analytics preferred.
• Excellent organizational skills, written and oral communications.
• Proven ability to multi-task.
• Demonstrated ability to manage and/or actively participate in multiple simultaneous projects.