Manager, Sales Force Excellence
Johnson & Johnson
5 hours ago
Remote friendly (Santa Clara, CA)
United States
Sales
Purpose
- Drive sales execution quality through CRM optimization, KPI tracking, and adoption of standardized sales processes and tools.
- Conduct root-cause analysis of performance bottlenecks and lead initiatives to strengthen sales capabilities and operational discipline.
Responsibilities
- Own CRM, opportunity stage accuracy, and performance dashboards.
- Partner with Sales leadership to drive salesforce excellence and productivity improvements.
- Manage KPI frameworks, business reviews, and operational routines.
- Provide insights to shape targeting, segmentation, and resource allocation.
- Collaborate with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
- Support sales force excellence across capital and clinical sales teams.
- Work onsite 3 days/week and remotely 2 days/week (based in Santa Clara, CA; consideration for Cincinnati, OH).
Qualifications/Requirements
- 4+ years in sales operations or commercial analytics.
- Bachelor’s degree minimum.
- Strong CRM/reporting expertise.
- Analytical, process-driven; strong stakeholder communication skills.
Preferred Skills
- Benchmarking, Business Impact Analysis (BIA), Coaching, Collaborating, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements/Optimization, Sales, Sales Enablement/Support, Solutions Selling, Technical Credibility.
Benefits (time off)
- Vacation (120 hours/year); Sick time (40 hours/year; CO 48; WA 56); Holiday pay incl. Floating Holidays (13 days/year); Work/Personal/Family Time (up to 40 hours/year); Parental Leave (480 hours within one year); Bereavement Leave (240 hours immediate/40 extended per year); Caregiver Leave (80 hours/52-week rolling period); Volunteer Leave (32 hours/year); Military Spouse Time-Off (80 hours/year).
- Drive sales execution quality through CRM optimization, KPI tracking, and adoption of standardized sales processes and tools.
- Conduct root-cause analysis of performance bottlenecks and lead initiatives to strengthen sales capabilities and operational discipline.
Responsibilities
- Own CRM, opportunity stage accuracy, and performance dashboards.
- Partner with Sales leadership to drive salesforce excellence and productivity improvements.
- Manage KPI frameworks, business reviews, and operational routines.
- Provide insights to shape targeting, segmentation, and resource allocation.
- Collaborate with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
- Support sales force excellence across capital and clinical sales teams.
- Work onsite 3 days/week and remotely 2 days/week (based in Santa Clara, CA; consideration for Cincinnati, OH).
Qualifications/Requirements
- 4+ years in sales operations or commercial analytics.
- Bachelor’s degree minimum.
- Strong CRM/reporting expertise.
- Analytical, process-driven; strong stakeholder communication skills.
Preferred Skills
- Benchmarking, Business Impact Analysis (BIA), Coaching, Collaborating, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements/Optimization, Sales, Sales Enablement/Support, Solutions Selling, Technical Credibility.
Benefits (time off)
- Vacation (120 hours/year); Sick time (40 hours/year; CO 48; WA 56); Holiday pay incl. Floating Holidays (13 days/year); Work/Personal/Family Time (up to 40 hours/year); Parental Leave (480 hours within one year); Bereavement Leave (240 hours immediate/40 extended per year); Caregiver Leave (80 hours/52-week rolling period); Volunteer Leave (32 hours/year); Military Spouse Time-Off (80 hours/year).