The National Training Manager (NTM) supports a Brand or Franchise organization in the design and delivery of training solutions to a field sales organization. The NTM ensures both Training & Development and Brand Strategy are effectively represented in all training programs and solutions. The role is accountable to build relationships with key stakeholders, manage multiple stakeholders at various levels, and provide performance coaching and strategy alignment/execution to enhance participant learning.
Responsibilities:
- Designs, develops, and delivers compliant learning solutions that increase effectiveness and credibility of participants.
- Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships.
- Leverages existing Learning & Development core platforms and content within the specific Franchise/Brand training products to limit duplicative efforts.
- Demonstrates direct and open communication with stakeholders, resulting in positive relationships and mutual alignment.
- Provides candid and specific verbal and written feedback to training participants, including a plan for improved performance.
- Provides coaching and feedback to National Field Trainers (NFTs) to help them be the best they can be.
- Recognizes participant skill levels and adjusts coaching and training techniques to meet individual needs.
- Develops Guest Trainers and/or Rotational Trainers by providing meaningful roles, one-to-one coaching, and performance feedback.
- Applies knowledge of stakeholder businesses, strategies, and priorities and integrates training activities into brand team business plans.
- Leads cross-functional initiatives and may be responsible for special projects within the training organization.
- Acts as a product and disease-state expert and an expert in non-therapeutic areas such as customer and business skills.
- Assists with onboarding, development, and mentorship of other NFTs and cultivates positive peer-to-peer relationships.
- Executes with little guidance and/or direction from senior leadership.
Qualifications:
- Bachelorβs degree.
- 5+ years of field sales experience in the pharmaceutical industry as an Account Executive or District Manager, or 2+ years sales training experience.
- Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g., CFR 210/211, cGMP).
- Prior experience leading projects with regional or national impact.
- High-performing sales track record and strong understanding of what drives success in a commercial organization.
Benefits:
- Paid time off (vacation, holidays, sick)
- Medical/dental/vision insurance
- 401(k) to eligible employees
- Eligibility to participate in long-term incentive programs