Manager, Governance, Risk, and Control

Role Summary

The Global Grants Manager, Governance, Risk & Control (GRC) supports Biogen’s global grants and giving strategy. This role acts as the primary support for the Senior Manager, Governance, Risk & Control for the Global Grants portfolio and manages Grants Customer Service for both internal and external stakeholders.

Responsibilities

• Assist with the assigned portfolio of grants including request review, organization qualification, due diligence, decision communications, reconciliations, and refunds.
• Validate and reconcile all completed grants by confirming funds were used appropriately, reviewing material changes to funded activities, and identifying unused funds for potential reimbursement.
• Communicate with internal and external stakeholders, including managing RFIs during initial grant request reviews and conducting monthly outreach to grantees to ensure program launch.
• Support maintenance/updating of grants-related process documentation, job aids, quick cards, and other resources as assigned.
• Manage the Grants & Giving mailbox and other team repositories as assigned.
• Maintain electronic records, follow up on outstanding items, and ensure timely completion of transactions.
• Report to Finance, Compliance and Audit as per governance requirements.
• Capture Grant Review Committee meeting notes for Audit and Compliance purposes.
• Provide administrative and special project support, ensuring completion with minimal supervision.

Qualifications

• Required: 5 years’ experience in Grants, Operations, Account Management, Customer Service, Project Management, or related field
• Required: Bachelor’s Degree (preferred or equivalent work experience acceptable)
• Required: 3 years’ experience in pharmaceutical or biotech (preferred)
• Required: Strong knowledge of and ability to apply local regulations and codes (ACCME, EFPIA, PhRMA Code, OIG Guidance, and regional equivalents)
• Required: Demonstrates strong problem solving, communication, interpersonal, and customer service skills
• Required: High degree of technical/system acumen
• Required: Strong organization and project management skills
• Required: Proficiency in Microsoft Office, Oracle, and grant management systems

Skills

• Communication (oral and written) across all organizational levels
• Judgment and critical thinking
• Stakeholder management
• Detail orientation and accuracy
• Process documentation and workflow management

Education

• Bachelor’s Degree preferred, or equivalent work experience acceptable