Manager, Customer Analytics & Insights, EMD
Jazz Pharmaceuticals
September 03, 2026
Remote friendly (Chicago, IL)
United States
Marketing
Apply: If you are a current Jazz employee, please apply via the Internal Career site.
Responsibilities
- Conduct in-depth analysis of secondary data (claims, EHR/EMR, specialty pharmacy, Rx, CRM, media/omnichannel).
- Synthesize cross-source insights to inform brand planning, lifecycle strategy, performance optimization, and HCP/patient journeys.
- Use advanced analytics (including segmentation) to identify patterns, drivers, and opportunities.
- Build and maintain standardized dashboards, reports, and analytical tools for ongoing brand/portfolio monitoring.
- Support data quality and consistency across data sources and reporting outputs.
- Design/execute primary qualitative and quantitative market research across customer types (HCPs/HCOs, patients, medical/KOLs, payers).
- Integrate primary and secondary insights; communicate findings to stakeholders to translate into brand strategy/execution.
- Conduct strategic market/competitive/landscape analyses.
- Partner with Commercial, Medical, Market Access; collaborate with data strategy/technology teams; improve frameworks, processes, and tools.
Qualifications
- Experience analyzing secondary pharmaceutical/healthcare data (claims, EHR/EMR, specialty pharmacy, prescriber-level data).
- Strong primary market research skills (qualitative: interviews/focus groups; quantitative: surveys/segmentation).
- Proficiency with analytics/visualization/query tools (Power BI, Tableau, Excel, SQL, Python, R, or SAS).
- Experience with pharma/healthcare datasets (e.g., IQVIA DDD, Xponent, patient claims data).
- Structured problem-solving; collaborative, self-starting, adaptable in a fast-paced matrix environment.
Education/Experience
- Bachelor’s degree in a quantitative/scientific/business or related field (required).
- 4–6+ years progressive analytics, market research, or consulting (required).
- MBA or relevant graduate degree (preferred).
- Healthcare/pharma regulated-industry experience (preferred).
Benefits (US)
- Eligible for medical, dental, vision, 401(k), and flexible paid vacation; may also be eligible for bonus/incentive and discretionary equity grants.
Responsibilities
- Conduct in-depth analysis of secondary data (claims, EHR/EMR, specialty pharmacy, Rx, CRM, media/omnichannel).
- Synthesize cross-source insights to inform brand planning, lifecycle strategy, performance optimization, and HCP/patient journeys.
- Use advanced analytics (including segmentation) to identify patterns, drivers, and opportunities.
- Build and maintain standardized dashboards, reports, and analytical tools for ongoing brand/portfolio monitoring.
- Support data quality and consistency across data sources and reporting outputs.
- Design/execute primary qualitative and quantitative market research across customer types (HCPs/HCOs, patients, medical/KOLs, payers).
- Integrate primary and secondary insights; communicate findings to stakeholders to translate into brand strategy/execution.
- Conduct strategic market/competitive/landscape analyses.
- Partner with Commercial, Medical, Market Access; collaborate with data strategy/technology teams; improve frameworks, processes, and tools.
Qualifications
- Experience analyzing secondary pharmaceutical/healthcare data (claims, EHR/EMR, specialty pharmacy, prescriber-level data).
- Strong primary market research skills (qualitative: interviews/focus groups; quantitative: surveys/segmentation).
- Proficiency with analytics/visualization/query tools (Power BI, Tableau, Excel, SQL, Python, R, or SAS).
- Experience with pharma/healthcare datasets (e.g., IQVIA DDD, Xponent, patient claims data).
- Structured problem-solving; collaborative, self-starting, adaptable in a fast-paced matrix environment.
Education/Experience
- Bachelor’s degree in a quantitative/scientific/business or related field (required).
- 4–6+ years progressive analytics, market research, or consulting (required).
- MBA or relevant graduate degree (preferred).
- Healthcare/pharma regulated-industry experience (preferred).
Benefits (US)
- Eligible for medical, dental, vision, 401(k), and flexible paid vacation; may also be eligible for bonus/incentive and discretionary equity grants.