Manager, Credit and Collections
Bio-Techne
4 hours ago
On-site
Minneapolis, MN
$87,600 - $144,000 USD yearly
Corporate Functions
Position Summary
Manager of Credit and Collections responsible for overseeing credit management and collections to minimize credit risk and optimize cash flow. Leads a team establishing credit policies, managing customer credit evaluations, monitoring accounts receivable, and driving effective collections strategies.
Key Responsibilities
- Develop and implement credit and collections policies, procedures, and best practices to mitigate risk and improve working capital.
- Monitor compliance with relevant laws and regulations governing credit and collections.
- Manage the credit evaluation process, including credit limits, risk assessments, and approvals for new and existing customers.
- Oversee collections activities with the Credit and Collections Supervisor to ensure timely follow-up on delinquent accounts, effective resolution of disputes, and AR clean-up projects.
- Lead, mentor, coach, and develop a team of credit analysts and collections specialists.
- Collaborate with Sales, Account Management, Customer Success, and Legal to address AR-related issues, improve customer satisfaction, and support company initiatives.
- Own escalated client issues related to credit and collections and keep key stakeholders informed.
- Manage relationships with external collection agencies when necessary.
- Analyze accounts receivable metrics and prepare regular reports for senior management on credit exposure, aging, and collection effectiveness.
- Identify opportunities for process improvements and automation to enhance efficiency and controls.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or relevant professional certification (e.g., CCE) preferred.
- 7+ years of experience in credit management and B2B collections, with at least 4 years in a leadership role.
- Strong knowledge of credit risk assessment, collections processes, and financial analysis.
- Experience with credit management software and ERP systems; experience with Microsoft Dynamics is a plus.
- Experience leading teams and managing vendors/consultants.
Knowledge, Skills, and Abilities
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Proven ability to analyze data and make strategic decisions.
- Proficient in Microsoft Excel.
- Strong organizational skills and attention to detail.
Working Conditions
- Onsite work required during standard business hours.
- Occasional extended hours may be necessary to meet deadlines.
Benefits (as stated)
- Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- 401k, employee stock purchase plan (ESPP), HSA, FSA, and Dependent Care FSA.
- Mentorship, training and development, tuition reimbursement, internship programs, accrued leave with paid holidays, paid time off, and paid parental leave.
Manager of Credit and Collections responsible for overseeing credit management and collections to minimize credit risk and optimize cash flow. Leads a team establishing credit policies, managing customer credit evaluations, monitoring accounts receivable, and driving effective collections strategies.
Key Responsibilities
- Develop and implement credit and collections policies, procedures, and best practices to mitigate risk and improve working capital.
- Monitor compliance with relevant laws and regulations governing credit and collections.
- Manage the credit evaluation process, including credit limits, risk assessments, and approvals for new and existing customers.
- Oversee collections activities with the Credit and Collections Supervisor to ensure timely follow-up on delinquent accounts, effective resolution of disputes, and AR clean-up projects.
- Lead, mentor, coach, and develop a team of credit analysts and collections specialists.
- Collaborate with Sales, Account Management, Customer Success, and Legal to address AR-related issues, improve customer satisfaction, and support company initiatives.
- Own escalated client issues related to credit and collections and keep key stakeholders informed.
- Manage relationships with external collection agencies when necessary.
- Analyze accounts receivable metrics and prepare regular reports for senior management on credit exposure, aging, and collection effectiveness.
- Identify opportunities for process improvements and automation to enhance efficiency and controls.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or relevant professional certification (e.g., CCE) preferred.
- 7+ years of experience in credit management and B2B collections, with at least 4 years in a leadership role.
- Strong knowledge of credit risk assessment, collections processes, and financial analysis.
- Experience with credit management software and ERP systems; experience with Microsoft Dynamics is a plus.
- Experience leading teams and managing vendors/consultants.
Knowledge, Skills, and Abilities
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Proven ability to analyze data and make strategic decisions.
- Proficient in Microsoft Excel.
- Strong organizational skills and attention to detail.
Working Conditions
- Onsite work required during standard business hours.
- Occasional extended hours may be necessary to meet deadlines.
Benefits (as stated)
- Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
- 401k, employee stock purchase plan (ESPP), HSA, FSA, and Dependent Care FSA.
- Mentorship, training and development, tuition reimbursement, internship programs, accrued leave with paid holidays, paid time off, and paid parental leave.