Position Summary
Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.
Primary Responsibilities
- Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
- Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
- Identify and address customer questions, concerns, and objections with advanced selling skills.
- Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
- Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
- Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison for access-related questions.
- Collaborate with sales management, territory teammates, and cross-functional partners (managed markets, marketing, operations, training).
- Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
- Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
- Maintain compliance with regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.
Knowledge & Expertise / Skills (Required/Preferred)
- In-depth knowledge of neuroscience, LTC market dynamics, payer systems (Part A, Part D), specialty distribution, and applicable LTC regulations.
- Ability to position Acadia as a valued partner in the LTC community; earn recognition as a subject-matter expert.
- Proficiency in Microsoft Office and virtual engagement platforms (Zoom, WebEx).
Qualifications
- Education: Bachelorβs degree required; life sciences preferred.
- Experience:
- Sales Specialist: 1β2 years of pharmaceutical/healthcare sales (neuroscience preferred).
- Senior Specialist: 5+ years of healthcare sales (2+ years in complex/account-based selling).
- Executive Specialist: 12+ years of healthcare sales (3+ years in complex/account-based selling).
- Advanced selling and negotiation skills; ability to influence diverse HCP audiences.
- Proven leadership/mentorship at a regional level.
- Strong business acumen, organization, self-motivation.
- Must reside within the territory (or within 30 miles of its border) and, if required, near a major airport.
- Valid driverβs license; ability to drive and travel independently by air (travel up to 80%, including overnight stays and occasional after-hours work).
- Must meet vaccination and facility access requirements for customer visits and events.
Compensation & Benefits (as stated)
- Salary range: $92,000β$115,000 USD (level-specific ranges provided).
- Eligible for discretionary bonus and equity awards.
- What we offer US-based employees: medical/dental/vision; employer-paid life/disability/business travel/EAP; 401(k) match (1:1 up to 5%); employee stock purchase plan; 15+ vacation days; 13β15 paid holidays; paid sick time; paid parental leave; tuition assistance.
Physical Requirements / Work Conditions (as stated)
- Regular standing, walking, sitting; use of hands; ability to reach/climb/balance/stoop/kneel/crouch; occasional lifting/moving up to 20 lbs.
- Requires independent overnight travel and/or after-hours work as needed.