Local Gastroenterology Account Manager - Philadelphia, PA

Role Summary

The Local Gastro Account Manager, Site of Care (SOC) is responsible for assessing, planning, and executing AbbVie programs to support treatment delivery for infused therapies within the Gastroenterology business. The role involves prospecting and establishing B2B relationships with local SOCs, developing and executing account/partner business plans, and coordinating with internal partners to maximize pull-through through coordinated planning. Account responsibilities include Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. Field-based; candidates should live within a reasonable distance from the primary city in Pennsylvania or New Jersey.

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Execute against defined MBOs for the SOC role.
• Provide overview of therapy and infusion-related clinical procedures to assigned SOC customers/partners; coordinate with Medical Affairs as necessary.
• Identify gaps in SOC networks and develop plans to expand SOC options.
• Pull through national partnership contracts at the local level; develop business case to support contracts and manage to ensure optimal results where applicable.
• Provide ongoing access-related education including coding and billing; conduct quarterly business reviews with SOC administrative leaders; understand healthcare issues/trends to establish credibility beyond product areas.
• Serve as the lead point of contact with sales, patient services, and reimbursement access functions for SOC customers/partners.
• Evaluate, develop, monitor, and measure partnerships/business plans within designated accounts to align with objectives (profit, growth, value).
• Develop and grow relationships within accounts to meet business needs through collaboration and driving results.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.

Qualifications

• Minimum of 4 years pharma/medical industry experience.
• Minimum of 2 years’ experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products.
• Direct experience identifying and activating sites of care in infusion service areas (e.g., national/regional infusion service provider sites, buy-and-bill physician practices).
• Ability to work independently with sound judgment and know when supervisory input is needed.
• Strong understanding of healthcare regulatory environments and integrity; fosters innovation in account approaches.
• Attention to detail with ability to navigate higher-level policies and regulations.
• Excellent planning, organizational skills, and ability to meet deadlines; strong cross-functional collaboration in dynamic environments.
• Strong interpersonal and written/verbal communication skills.

Skills

• Account management
• Strategic planning and business development
• Healthcare regulatory compliance
• Relationship management with SOCs, infusion providers, and pharmacies
• Contract development and management
• Education on coding and billing

Education

• Not specified

Additional Requirements

• Valid driver’s license; ability to pass pre-employment drug screening and meet safe driving requirements.
• Travel: 70-75% travel required.