Learning & Development Lead, Patient Value and Access, US Oncology

Role Summary

Learning & Development Lead, Patient Value and Access, US Oncology. Associate Director responsible for leading L&D initiatives to enhance PVA field capabilities, deepening understanding of the Access environment, and delivering patient-centered solutions within the U.S. Oncology Team. Reports to the Head of US OBU Strategy & Business Operations. Location: Boston, MA.

Responsibilities

• Lead learning and development initiatives to enhance PVA field roles capabilities, including foundational disease, treatment and product knowledge, core skills, account management, use of digital tools and execution.
• Build deep understanding of the Access environment, market dynamics, stakeholders, incentives and policies that shape the current market.
• Pull through the One Oncology approach to develop and deliver patient centered customer solutions, ensure cross functional collaboration, deliver value, and build trust with customers.
• Develop a training feedback loop system and performance tracking to ensure sustained learning and skill enhancement.

Qualifications

• Required: Minimum BS/BA degree with MS/MBA preferred
• Required: 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience
• Required: Specific expertise with 3+ years in oncology; specifically in hematology, thoracic, and/or gastrointestinal
• Required: Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields
• Required: Expert in new product development, setting strategic directions and best practices
• Required: Deep understanding of the access Oncology environment
• Required: Proven track record of leading successful initiatives and teams as well as influencing without authority
• Required: Experience with project management, instructional design and training content development
• Required: Demonstrated effective leadership and people management skills
• Required: Proven ability to hold others accountable to deadlines and responsibilities
• Required: Exceptional planning and organizational skills
• Required: Creative problem-solving skills
• Required: Collaborative work style, capable of working effectively in a team environment across departments and organizational levels
• Required: Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there
• Required: Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization
• Required: Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace; strong analytical skills and budget management
• Required: Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders
• Required: Familiar with next generation digital solutions for call planning, training, coaching and capability building
• Required: Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook)
• Preferred: 1-3 years of clinical experience (e.g., RN, NP, PA, PharmD) is a plus
• Preferred: Experience with design, development and implementation of innovation and training strategies to deliver results
• Preferred: Strong time management skills, providing strategic coaching and supervision

Education

• Minimum BS/BA; MS/MBA preferred