Key Account Manager (KAM) — Enterprise engagement across priority health systems, IDNs, and complex accounts within an assigned geography to build durable institutional access and drive adoption of Arrowhead’s cardiometabolic portfolio (including Plozasiran for rare cardiovascular conditions such as Familial Chylomicronemia Syndrome (FCS)).
Responsibilities
- Develop and execute comprehensive account strategies across priority IDNs, health systems, and complex accounts.
- Build institutional access through formulary engagement, protocol development, and clinical pathway integration.
- Integrate Plozasiran into treatment algorithms, order sets, and clinical workflows with key institutional decision-makers.
- Own multi-year account growth plans (partnership development, opportunity sizing, and execution against account objectives).
- Use adoption, access, and performance data to segment/prioritize accounts and identify highest-impact opportunities and barriers.
- Monitor adoption metrics and proactively address access barriers to accelerate pull-through.
- Maintain account planning discipline (regular business reviews and updated stakeholder maps).
- Build trusted relationships with pharmacy leadership, population health leaders, value analysis committees, and clinical champions.
- Engage compliantly in value-based discussions (health economics, outcomes, real-world evidence).
- Align enterprise decision-makers with field-level prescriber activation; navigate multi-layered approval processes.
- Develop clinical fluency in FCS, ApoC-III biology, and Plozasiran’s mechanism/evidence base; educate stakeholders on disease prevalence, diagnostic pathways, and patient identification.
- Collaborate with Health IT on patient identification tools and workflow integration.
- Partner cross-functionally (Rare Disease Specialists, Regional Sales Directors, Market Access, Marketing, Medical Affairs, Commercial Operations) to remove barriers and align messaging.
- Own account performance targets/adoption objectives; maintain/monitor forecast accuracy and growth indicators.
- Drive disciplined CRM documentation/reporting.
- Conduct enterprise engagements in compliance with applicable laws/regulations and ethical standards.
- Travel ~60%; attend regional/national meetings, trainings, and launch initiatives.
Qualifications
- Minimum 5+ years of pharmaceutical or biotech experience.
- Required: experience in IDN, health system, or complex account management.
- Demonstrated ability to navigate and influence formulary, protocol, or pathway decisions in complex institutions.
- Track record of consistent performance and territory growth in a field-based commercial role.
- Preferred: specialty, rare disease, or cardiometabolic therapeutic area experience.
Skills & Competencies
- Strong executive presence; ability to engage senior institutional/clinical stakeholders.
- Advanced account management and enterprise planning; strong analytical/business acumen.
- Solid understanding of health system economics, reimbursement, and institutional access pathways.
- Ability to translate complex clinical and health economic data into compelling value narratives.
- Resilience/adaptability; sound judgment in ambiguity.
- Collaborative approach across functions, geographies, and organizational levels.
- Exceptional communication, negotiation, and stakeholder navigation skills.
Compensation & Benefits
- Competitive base salary: $190,000–$210,000 plus incentive compensation.
- Equity (RSUs) eligibility and car allowance program.
- Comprehensive benefits package including health, dental, vision, and 401(k).