Key Account Manager - Bone Health - Atlanta, GA

Role Summary

Key Account Manager – Bone Health, responsible for assessing and diagnosing the current business environment in assigned accounts, planning and executing actions to drive success, and developing strong internal and external relationships to support sales performance and brand strategies within complex partner organizations. Ideally located in the geography with established relationships to key accounts and prior experience promoting Amgen products.

Responsibilities

• Key account strategic lead: develop and execute innovative market strategies to reach difficult-to-access health care providers and accounts in a compliant manner.
• Serve as Amgen Bone Health contracting point; lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large Rheumatology Networks; lead post-fracture care initiatives.
• Monitor Amgen business performance across portfolio; identify drivers/barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to Amgen home office; partner with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting/membership/channel issues; provide field insight to Pricing, Brand, and GPO teams.
• Shape the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Qualifications

• Basic Qualifications: Doctorate degree with 2 years of sales or related account management experience; or Master’s degree with 4 years; or Bachelor’s degree with 6 years.
• Preferred Qualifications:
  • 3+ years of account management and/or public payor experience
  • Resides in the geography with established relationships to key accounts/customers
  • Advanced degree (MPH, MBA, PharmD, etc.) and 7+ years of healthcare sales/marketing or related experience
  • Clinic, hospital, access environment, applicable competitors, or specialty experience
  • District Management / Reimbursement / managed care experience
  • Understanding of marketplace trends, payor systems, billing, coding, and reimbursement processes
  • Knowledge of CMS policies, payor/provider processes, and buy-and-bill
  • Strategic thinking with ability to develop and monitor business plans; strong cross-functional leadership

Skills

• Excellent interpersonal, networking, influencing, negotiation, and communication skills
• Ability to navigate fast-paced environments with multiple priorities
• Solution-oriented mindset; initiative and energy; team collaboration
• Broad computer skills and ability to analyze data and clinic economics

Education

• Doctorate, Master’s, or Bachelor’s degree as required by qualifications above

Additional Requirements

• Experience with public payor/agency activities and Local Coverage Determination (LCD) processes
• Understanding of hospital committee structures, P&T processes, DRG and hospital reimbursement
• Willingness to travel as required by role