Arrowhead Pharmaceuticals logo

Key Account Manager

Arrowhead Pharmaceuticals
5 hours ago
On-site
Chicago, IL
Sales
Responsibilities
- Develop and execute comprehensive account strategies across priority IDNs, health systems, and complex accounts within an assigned geography.
- Build institutional access through formulary engagement, protocol development, and clinical pathway integration.
- Drive integration of Plozasiran into treatment algorithms, order sets, and clinical workflows in partnership with key institutional decision-makers.
- Own multi-year account growth plans (system-level partnerships, opportunity sizing, and sustained execution).
- Use adoption, access, and performance data to segment and prioritize accounts and identify high-impact opportunities and barriers.
- Monitor account-level adoption metrics and proactively address access barriers to accelerate pull-through.
- Maintain account planning discipline, including regular business reviews and updated stakeholder maps.

Stakeholder/Clinical Execution
- Build and maintain trusted relationships with institutional stakeholders (pharmacy leadership, population health, value analysis committees, clinical champions).
- Engage compliantly in value-based discussions (health economic, outcomes, real-world evidence) tailored to institutional priorities.
- Ensure alignment between enterprise decision-makers and field-level prescriber activation.
- Navigate multi-layered institutional approvals with strategic agility.
- Develop clinical fluency in FCS, ApoC-III biology, and the mechanism/evidence base for Plozasiran; educate stakeholders on prevalence, diagnostics, and patient identification.
- Collaborate with Health IT to support patient identification tools and workflow integration.
- Serve as a credible clinical and commercial resource within accounts.

Cross-Functional Collaboration & Performance
- Coordinate account strategy with field execution (Rare Disease Specialists, Regional Sales Directors).
- Collaborate with Market Access, Marketing, Medical Affairs, and Commercial Operations to remove barriers and align messaging.
- Provide field insights on competitive dynamics, formulary positioning, and access trends.
- Participate in cross-functional planning, commercial launches, and strategic initiatives.
- Own account-level performance targets and adoption objectives; monitor forecast accuracy and growth indicators.
- Maintain disciplined CRM documentation and reporting.
- Conduct enterprise engagements in full compliance with applicable laws/regulations and ethical standards.

Travel
- Field-based travel required (~60%).

Qualifications
- Minimum 5+ years of pharmaceutical or biotech experience (required).
- Experience in IDN, health system, or complex account management (required).
- Demonstrated ability to navigate and influence formulary, protocol, or pathway decisions in complex institutions.
- Track record of consistent performance and territory growth in field-based commercial roles.
- Experience in specialty, rare disease, or cardiometabolic therapeutic areas (preferred).

Skills/Competencies
- Strong executive presence; ability to engage senior institutional/clinical stakeholders.
- Advanced account management and enterprise planning.
- Solid understanding of health system economics, reimbursement, and institutional access pathways.
- Ability to translate clinical and health economic data into compelling value narratives.
- Strong analytical/business acumen and data-driven prioritization.
- Resilience, adaptability, and sound judgment in ambiguity.
- Collaborative mindset across functions/geographies/levels.
- Exceptional communication, negotiation, and stakeholder navigation.

Compensation & Benefits
- Competitive base salary: $190,000 - $210,000 plus incentive compensation.
- Equity (RSUs) eligibility and car allowance program.
- Comprehensive benefits package including health, dental, vision, and 401(k).