HRConnect Senior Specialist, Benefits (Leave Specialist)

Role Summary

The HRConnect Senior Benefits Specialist is a key part of AbbVie’s Human Resource (HR) Operations group supporting the HRConnect delivery model. The HRConnect Senior Benefits Specialist is responsible for supporting US benefits and leave administration, including partnering with vendors to resolve Tier 2/3 benefit issues, advocacy for employees related to health care issues.

Responsibilities

• Primary support for leave, disability, and worker‚Äôs compensation administration.
• Provide support on return-to-work status questions regarding job protection, workers‚Äô compensation claims, transition from active employment, questions relating to absence and disability.
• Manage escalated disability, leave and worker‚Äôs compensation claims to ensure benefits are provided in accordance with AbbVie policies.
• Manage worker‚Äôs compensation claims greater than 40 hours of loss time to ensure appropriate resolution.
• Manage litigated worker‚Äôs compensation claims to facilitate timely resolution with outside legal counsel and outsourced venders.
• Manage central mailbox and address escalated matters and inquiries relating to disability, workers‚Äô compensation and leave issues.
• Manage accommodations resulting from a leave and coordinate return to work efforts and involve additional parties when necessary.
• Payroll Integrations: audit and approve payroll for employees on leave, resolve payroll matters.
• HRIT Integrations: benefit delivery, status changes, status updates, and problem resolution related to disability and work comp, ltd buy-up benefit vendors
• Coordinate with Environmental Health & Safety (EHS): Safety/Worker‚Äôs Compensation and ergonomic issues
• Process separations and terminations from company for employees on leave
• Ensure AbbVie is compliant with all state and local paid leave and sick leave laws including coordination of state filings.
• Provide Tier 2 & 3 support for escalated health and welfare issues not resolved by external vendors or the HRConnect service center.
• Assist with new employee orientation meetings in rotation with other HROperations team members
• Manage employee death processing related to notification of vendors, Workday updates and other external notifications needed
• Health Benefit support includes employees, eligible dependents, and retirees in the U.S.
• Contribute to HRConnect initiatives, projects, and goals.
• Other responsibilities, activities and projects as assigned.

Qualifications

Education and Experience

• Bachelor‚Äôs degree.
• Position requires 3 to 5 years of Benefits, leave of absence, worker‚Äôs compensation, and disability experience or other relevant transferable skills related to benefits or disability management.
• Must have excellent business writing and oral communications skills.
• Needs strong project management skills.
• Must pay close attention to detail and accuracy.
• Must be a proficient user of MS Word, PowerPoint and Excel.
• Must work well in a team environment and also be able to contribute independently.
• Must be self-directed and able to handle large, concurrent projects at the same time with minimal supervision.

Skills

• Communication
• Project management
• Benefit administration
• Leave of absence management
• Disability and workers‚Äô compensation knowledge
• Relationship management with vendors and internal stakeholders