Job Summary:
Own B2B customer relationships in large/complex healthcare delivery networks. Serve as primary liaison to largest customers; engage C/D level clinical and non-clinical stakeholders to deliver customized value propositions. Meet/exceed territory sales objectives through an integrated territory business plan. Provide scientific/clinical information within the disease state and approved products; deliver clinical brand presentations to drive appropriate prescribing and alignment to the brand system.
Key Job Responsibilities:
- Build partnerships with large-organized customers (IDNs, Academic Centers) and decision-makers (e.g., CMO, Pharmacy Director, Infectious Disease Specialists, P&T Committee).
- Achieve/exceed sales targets via integrated business plans for key accounts.
- Identify/engage key influencers; meet customer interaction expectations.
- Plan and organize activities to optimize call metrics, coverage, and frequency.
- Deliver comprehensive clinical brand presentations to physicians and HCPs.
- Understand customer healthcare delivery systems (physician hierarchy, pharmacy personnel, nursing staff).
- Maintain product/competitor knowledge and local/regional market awareness.
- Analyze trends to set goals and craft launch business plans.
- Provide feedback on marketing strategy; analyze territory performance with Regional Sales Director/brand team.
- Manage territory budget; complete administrative tasks; participate in training.
- Maintain compliance with corporate/industry policies.
Basic Qualifications:
- Bachelorโs degree (relevant field).
- Valid driverโs license.
- Travel up to 50%.
- Account Manager 6: 5+ years biotech/pharma experience; Account Manager 7: 3+ years.
Preferred Qualifications:
- Product launch sales success; Hepatology experience.
- Track record achieving targets; complex account selling.
- Health Systems business model/stakeholder knowledge (P&T, formulary, etc.); C/D-level experience in IDNs.
- Matrixed/lateral leadership experience; strong presentations/business acumen.
- Data/trend analysis for business plans; adaptability; compliance with regulatory standards.
- Fluency in Mandarin/Cantonese/Korean/Vietnamese/Tagalog (preferred).
Requirements:
- Travel up to 50% with potential overnight stays; lift/move up to 35 lbs.