Head of Market Access Operations

Role: Lead strategy and operations for Glaukos' patient access ecosystem, including HUB services, affordability programs, specialty pharmacy, and Patient Access Liaison functions. Responsibilities: develop innovative patient support solutions to enhance speed-to-therapy, adherence, and provider/patient experience; oversee vendor performance, compliance, and operational excellence; leverage data and technology for continuous improvement; build and lead a high-performing, collaborative team. Requirements: Bachelor's degree in Business, Healthcare Administration, Life Sciences or related; 12+ years in biotech, pharma, med device, or healthcare, with 8+ years in patient services, market access, or HUB leadership; proven success in scaling support programs within access-intensive therapeutic areas like biologics or rare diseases; deep knowledge of HUB operations, reimbursement ecosystems, and healthcare compliance (HIPAA, FDA, privacy). HighValue: patient access, specialty pharmacy, biologics, rare diseases, reimbursement ecosystem, compliance, vendor management, data analytics, program optimization. WorkSetup: not specified; likely hybrid or on-site given leadership scope.