Gastroenterology Health & Science Sales Specialist - Springfield, MO

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

Responsibilities

• Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adapt comprehensive territory call plans based on opportunities and insights.
• Build rapport with customers across virtual and face-to-face environments; maintain clear call objectives, documentation, and KPI alignment; use digital tools effectively and adapt to new tools; leverage analytics for insights and next-best-action plans.
• Deliver targeted messaging using approved materials to drive product demand; provide insights for development of new or updated messaging and resources.
• Educate providers on unbranded and branded product value propositions using disease-state information as applicable.
• Coordinate with HCPs and office staff to plan engagements across virtual and in-person formats.
• Strategically deploy Pfizer resources (samples, vouchers, co-pay resources, patient education); integrate guidance from management and cross-functional teams into pre-call planning; plan day-to-day work and collaborate with CF colleagues and Pfizer Connect team members.
• Support patient access by providing information on reimbursement, PAP, hub programs, and co-pay resources.
• Present terms of sale and respond to on-label questions; introduce customers to on-demand content portals as appropriate.
• Collaborate with cross-functional teams (Field Medical, Reimbursement, Key Account Management) to address inquiries; use triaging protocols and digital apps to connect with SMEs.
• Manage calendars and leadership goals; incorporate customer survey insights to inform leadership and improve models.

Qualifications

• Must have a Bachelor‚Äôs Degree OR an associate‚Äôs degree with 6+ years of experience; OR high school diploma with 8+ years of relevant experience.
• Minimum of 3 years of pharmaceutical/biotech or medical marketing/promotional/sales experience; demonstrated leadership and sales success in a specialized market with third-party reimbursement considerations.
• Historically strong marketing/promotional/sales performance, territory management, communications, teamwork, leadership, and accountability.
• Must live within 50 miles of the territory.
• Valid US driver‚Äôs license and driving record compliant with company standards; disqualifying DUI/DWI or impaired driving in past 7 years.

Nice-to-Haves

• 3‚Äì5 years of specialty marketing/promotional/sales experience.
• Strong knowledge of disease states, therapeutic areas, and products.
• Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/organizations).
• Strategic account marketing, promotional, sales and management skills; strong relationship-building skills.
• Demonstrated ability to use data and analytics to drive performance; strong business acumen, problem solving, strategic thinking, and project management.
• Ability to engage and influence customers throughout marketing, promotional, and sales processes; excellent communication and leadership skills.
• Ability to learn and adapt quickly in a changing environment; ability to work in a matrix environment and leverage multiple resources to meet customer needs.
• Experience working with thought leaders or high-influence customers in large practices, hospitals, or managed care organizations (preferred).
• Strong organizational and analytical skills; comfortable using sales data, call reporting software, and new technology to bring Pfizer information to market.
• Change agility and exceptional time management, planning, and organizing skills.

Non-standard Work Schedule, Travel Or Environment Requirements

• Ability to travel to all accounts/office locations within territory.
• Overnight travel may be required depending on territory size and business needs.