Gastroenterology Health & Science Sales Specialist - Portland, ME

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). Requires strong product and disease state knowledge, along with advanced sales, promotional, and strategic business development capabilities, in both virtual and in-person settings.

Responsibilities

• Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adapt business and territory call plans based on opportunities and insights.
• Build rapport with customers across virtual and face-to-face environments; maintain clear call objectives, documentation, and KPI alignment; use digital tools effectively and adapt to new tools; leverage analytics for insights and next-best-action plans.
• Deliver compliant, targeted messaging using approved materials to drive product demand; provide insights for development of new approved messaging and resources.
• Educate providers on unbranded and branded product value using disease-state information; utilize clinically oriented information as applicable.
• Coordinate with HCPs and office staff to plan engagements in multiple formats (virtual and in-person).
• Strategically deploy Pfizer resources (samples, vouchers, co-pay resources, patient education); integrate guidance from management and cross-functional teams; plan day-to-day work and collaborate with CF colleagues and Pfizer Connect.
• Support patient access information to HCPs (reimbursement, PAP, hub programs, Co-Pay Resources).
• Present terms of sale and answer on-label questions; introduce customers to on-demand portal content as appropriate.
• Collaborate with cross-functional teams (Field Medical, Reimbursement, Key Account Management) to address inquiries; use triage protocols and digital apps to connect with SMEs.
• Use calendaring and leadership goals to address customer priorities; share customer survey insights with leadership to improve models.

Qualifications

• Must Haves:
  • Bachelor’s Degree or an associate’s degree with 6+ years of experience; or high school diploma with 8+ years of relevant experience.
  • Minimum of 3 years of pharmaceutical/biotech or medical marketing/promotional/sales experience with demonstrated leadership; experience in a specialized market with third-party reimbursement.
  • Strong history of marketing/promotional/sales success; excellent territory management and communications skills; demonstrated teamwork and accountability.
  • Must live within 50 miles of the territory.
  • Valid US driver's license and compliant driving record.
• Nice-to-Haves:
  • 3–5 years of specialty marketing/promotional/sales experience.
  • Strong knowledge of disease states, therapeutic areas, and products; deep knowledge of customers and markets; strategic account marketing and management skills.
  • Strong business acumen, problem solving, data analysis, and project management skills; ability to learn quickly and adapt to changes; capability to work in a matrix environment.
  • Experience with thought leaders or high-influence customers; strong organizational and analytical skills; proficient use of sales data and call reporting tools.

Skills

• Excellent communication and interpersonal skills; ability to engage and influence stakeholders at all levels.
• Proficiency with digital tools and platforms (e.g., Veeva Engage, Zoom, Microsoft Office); ability to adapt to new technologies.
• Strong relationship-building, strategic thinking, and planning abilities.
• Ability to work remotely and collaborate with cross-functional teams.

Education

• Bachelor’s Degree or equivalent; or associate’s degree with relevant experience; or high school diploma with extensive experience as noted in Must Haves.

Additional Requirements

• Ability to travel to all accounts/office locations within territory; overnight stays may be required depending on territory size.