Gastroenterology Health & Science Sales Specialist - Portland, ME

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the role involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

Responsibilities

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Effectively builds rapport and relationships with customers across virtual and face-to-face environments; maintains a methodical approach toward call objectives, utilizes current digital tools effectively, and leverages analytics to assist with developing insights and next best action plans.
• Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources.
• Leverages product and disease state knowledge to educate providers on unbranded and branded product value proposition for relevant patient populations and utilizes approved clinically oriented disease state information, as applicable.
• Works effectively with HCPs and directs office staff to plan for customer engagements in multiple formats (virtual and in-person).
• Responsible for strategic deployment of approved Pfizer resources to support provider and patient needs; works across multiple virtual engagement platforms; integrates guidance from management and other support functions into pre-call planning; proactive planning and optimization of call environment in multiple locations; collaborate with CF colleagues and Pfizer Connect team members.
• Appropriately support patients’ access to Pfizer products by providing relevant information to HCPs on reimbursement, PAP, hub programs, and co-pay resources.
• Present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; introduce customers to future state Pfizer on-demand portal with access to targeted content.
• Collaborates effectively and compliantly with cross-functional colleagues to address customer inquiries and advance Pfizer objectives; use triaging protocols and digital apps to create rapid connections with appropriate SMEs.
• Use calendaring tools, leadership goals, and personal insights to address customer priorities; bring insights from customer surveys to leadership to improve model.

Qualifications

• Must Have: Bachelor’s Degree OR an associate’s degree with 6+ years of experience; OR high school diploma with 8+ years of relevant experience.
• Minimum of 3 years of previous pharmaceutical/biotech or medical marketing/promotional/sales experience with demonstrated leadership across peer groups in a specialized market with third-party reimbursement and service center utilization.
• History of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, and demonstrated teamwork, leadership, and accountability.
• Must live within 50 miles of the territory; valid US driver’s license and a driving record in compliance with company standards.

• Nice-to-Haves: 3-5 years specialty marketing/promotional/sales experience; strong knowledge of disease states, therapeutic areas, and products; deep knowledge of applicable customers and markets; strategic account marketing, promotional, sales and management skills; superior marketing, promotional, sales, technical and relationship-building skills; demonstrated track record of assessing account needs and driving performance; strong business acumen, problem solving, strategic thinking, data analytical, and project management skills; ability to engage and influence customers; ability to quickly learn and embrace new ways of working; ability to work in a matrix environment; leadership and cross-functional collaboration experience; experience with thought leaders or high-influence customers in large practices or hospitals; strong organizational and analytical skills and ability to analyze sales data; change agility; exceptional time management and planning skills.

Education

• Not specified beyond the Must Have / Nice-to-Haves bullets.

Additional Requirements

• Non-standard Work Schedule, Travel Or Environment: Ability to travel to all accounts/office locations within territory; overnight stays may be required depending on territory size and business needs.