Field Patient Access Director Pacific West
Ascendis Pharma
12 days ago
On-site
San Francisco, CA
Market Access
Field Patient Access Director (Northern CA & Nevada)
Key Responsibilities
- Lead, coach, and develop a field-based patient access organization (PALs and FRMs).
- Set performance expectations, KPIs, and MBOs; monitor progress and provide feedback and professional development.
- Partner with Commercial Training & Development to design onboarding and continuous learning programs.
- Lead change management initiatives to scale/evolve field patient access operations.
- Build and maintain a talent pipeline through succession planning, coaching, and proactive development.
- Own field patient access readiness and execution for new product and indication launches.
- Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services.
- Analyze payer/reimbursement/access trends to anticipate barriers and guide mitigation.
- Collaborate with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
- Partner with Sales leadership to inform account planning and local access strategy.
- Support healthcare providers and office staff through compliant education.
- Identify process improvement opportunities and enhance operational efficiency.
- Ensure field activities comply with laws, regulations, and company policies.
- Partner with Patient Safety, Pharmacovigilance, and Quality for reporting.
- Monitor activity/performance data and stakeholder feedback; translate insights into recommendations; share best practices.
Qualifications & Experience
- Bachelor’s degree required.
- 10+ years relevant experience in pharmaceutical, biotech, or healthcare.
- Progressive field leadership experience.
- Experience supporting rare disease and/or specialty products.
- Deep understanding of reimbursement pathways and specialty pharmacy.
- Strong analytical and communication skills.
- In-depth compliance and patient confidentiality/access requirements.
- Knowledge of laws governing protection of patient identifying information.
Benefits & Compensation
- 401(k) with company match; Medical/dental/vision; Life and AD&D; Short/long-term disability; Pet and Legal Insurance; Employee Assistance Program; Employee Discounts; Professional Development; HSA; Flexible Spending Accounts; incentive compensation plans; Accident/Critical Illness/Hospital Indemnity; Mental Health resources; paid leave for new parents.
- $220,000-$245,000 salary (varies by qualifications/experience). Additional compensation may include company car, allowance, and bonus eligibility.
Key Responsibilities
- Lead, coach, and develop a field-based patient access organization (PALs and FRMs).
- Set performance expectations, KPIs, and MBOs; monitor progress and provide feedback and professional development.
- Partner with Commercial Training & Development to design onboarding and continuous learning programs.
- Lead change management initiatives to scale/evolve field patient access operations.
- Build and maintain a talent pipeline through succession planning, coaching, and proactive development.
- Own field patient access readiness and execution for new product and indication launches.
- Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services.
- Analyze payer/reimbursement/access trends to anticipate barriers and guide mitigation.
- Collaborate with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
- Partner with Sales leadership to inform account planning and local access strategy.
- Support healthcare providers and office staff through compliant education.
- Identify process improvement opportunities and enhance operational efficiency.
- Ensure field activities comply with laws, regulations, and company policies.
- Partner with Patient Safety, Pharmacovigilance, and Quality for reporting.
- Monitor activity/performance data and stakeholder feedback; translate insights into recommendations; share best practices.
Qualifications & Experience
- Bachelor’s degree required.
- 10+ years relevant experience in pharmaceutical, biotech, or healthcare.
- Progressive field leadership experience.
- Experience supporting rare disease and/or specialty products.
- Deep understanding of reimbursement pathways and specialty pharmacy.
- Strong analytical and communication skills.
- In-depth compliance and patient confidentiality/access requirements.
- Knowledge of laws governing protection of patient identifying information.
Benefits & Compensation
- 401(k) with company match; Medical/dental/vision; Life and AD&D; Short/long-term disability; Pet and Legal Insurance; Employee Assistance Program; Employee Discounts; Professional Development; HSA; Flexible Spending Accounts; incentive compensation plans; Accident/Critical Illness/Hospital Indemnity; Mental Health resources; paid leave for new parents.
- $220,000-$245,000 salary (varies by qualifications/experience). Additional compensation may include company car, allowance, and bonus eligibility.