Field Excellence Lead - Account Management & New Launches (Immunology)
Biogen
August 21, 2026
Remote friendly (Cambridge, MA)
United States
Sales
What You’ll Do
- Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches.
- Proactively monitor field execution to identify operational barriers and best practices; translate insights into scalable action plans.
- Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance.
- Architect and implement Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships.
- Serve as the central clearinghouse for field force excellence innovation and run routine launch optimization feedback sessions.
- Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of operational initiatives.
- Provide strategic input for the annual Brand Plan regarding field execution.
- Identify field skill gaps and partner with commercial learning for targeted interventions.
- Establish operational milestones (recurring tasks and special projects).
- Develop quarterly deliverables for future launches (Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, QBRs).
Who You Are / Required Qualifications
- Bachelor’s degree with 12+ years of progressive Pharmaceutical/Biotech experience.
- Significant Commercial Operations or Sales Excellence leadership experience (preference for immunology therapeutic area).
- Proven track record in a launch-phase field leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead).
- Experience designing and/or working in a Strategic Account Management team.
- Ability to anticipate future trends and plan proactively.
- Comfort navigating complex data for actionable insights.
- Proven ability to influence stakeholders without direct authority.
- Willingness to challenge traditional models and drive innovation.
- Strong stakeholder management and change management experience.
Location / Travel
- Prefer talent within commutable distance to Cambridge, MA; Remote (US only) considered. Travel to office 1x/month for Remote talent.
Benefits (as stated)
- Base compensation range: $186,000–$256,000.
- Short- and long-term incentives (cash bonus and equity incentive opportunities).
- Medical, dental, vision, life; fitness & wellness reimbursement; short- and long-term disability; paid vacation (15+ days) and end-of-year shutdown (Dec 26–31); paid holidays; sick time; paid maternity/parental leave; 401(k) with match; employee stock purchase plan; tuition reimbursement (up to $10,000/year); Employee Resource Groups participation.
- Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches.
- Proactively monitor field execution to identify operational barriers and best practices; translate insights into scalable action plans.
- Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance.
- Architect and implement Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships.
- Serve as the central clearinghouse for field force excellence innovation and run routine launch optimization feedback sessions.
- Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of operational initiatives.
- Provide strategic input for the annual Brand Plan regarding field execution.
- Identify field skill gaps and partner with commercial learning for targeted interventions.
- Establish operational milestones (recurring tasks and special projects).
- Develop quarterly deliverables for future launches (Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, QBRs).
Who You Are / Required Qualifications
- Bachelor’s degree with 12+ years of progressive Pharmaceutical/Biotech experience.
- Significant Commercial Operations or Sales Excellence leadership experience (preference for immunology therapeutic area).
- Proven track record in a launch-phase field leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead).
- Experience designing and/or working in a Strategic Account Management team.
- Ability to anticipate future trends and plan proactively.
- Comfort navigating complex data for actionable insights.
- Proven ability to influence stakeholders without direct authority.
- Willingness to challenge traditional models and drive innovation.
- Strong stakeholder management and change management experience.
Location / Travel
- Prefer talent within commutable distance to Cambridge, MA; Remote (US only) considered. Travel to office 1x/month for Remote talent.
Benefits (as stated)
- Base compensation range: $186,000–$256,000.
- Short- and long-term incentives (cash bonus and equity incentive opportunities).
- Medical, dental, vision, life; fitness & wellness reimbursement; short- and long-term disability; paid vacation (15+ days) and end-of-year shutdown (Dec 26–31); paid holidays; sick time; paid maternity/parental leave; 401(k) with match; employee stock purchase plan; tuition reimbursement (up to $10,000/year); Employee Resource Groups participation.