Family Access Manager (FAM), Skeletal Dysplasia - EAST

Role: The Family Access Manager (FAM) in the East region supports patient access, affordability, and reimbursement for BridgeBio's infigratinib in rare disease treatment. Responsibilities include engaging with families and care partners to navigate access hurdles, educate on reimbursement processes, coordinate with internal teams (Market Access, Commercial, Brand Marketing, Hub providers), and manage support programs like ForgingBridges. The role entails personalized problem-solving, building relationships with families, and ensuring compliance with privacy and legal standards. The FAM will also facilitate education, gather insights, and contribute to strategy execution while participating in regional and national advocacy events. Requirements: BA/BS preferred; 5-8 years in biotech/pharma, with experience in patient services, Market Access, or hub programs; rare disease expertise is advantageous. Key skills include strong communication, relationship-building, analytical thinking, and knowledge of reimbursement models, copay assistance, and specialty market dynamics. The position demands independence, teamwork, and high attention to detail, with 40-60% domestic travel expected. Location: Candidates should reside in Cleveland or Boston. The role offers a competitive salary range of $185,000-$230,000, comprehensive health benefits, bonus, equity, and career development opportunities, within a fast-paced, innovative biopharma environment focused on rare disease therapies.