Position Summary
Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.
Primary Responsibilities
- Build and maintain relationships with LTC resident care team (physicians, NP/PA, consultant & dispensing pharmacists, nursing facility leadership/staff).
- Promote Acadia products with compliant clinical, disease-state, and reimbursement education.
- Identify/address customer questions, concerns, and objections using advanced selling skills.
- Use customer/practice/market insights for business planning.
- Create and execute quarterly territory business/action plans using data to maximize reach and impact.
- Advise on pricing, reimbursement, and LTC profitability parameters; liaise on access questions.
- Collaborate with sales management and cross-functional partners.
- Represent Acadia at conferences, product launches, and training; contribute to initiatives.
- Mentor/train new or junior Sales Specialists.
- Maintain compliance with regulatory, company, and LTC regulations.
Knowledge & Expertise
- Neuroscience, LTC market dynamics, payer systems (Part A/Part D), specialty distribution, LTC regulations.
- Microsoft Office; virtual platforms (e.g., Zoom, WebEx).
Qualifications
- Bachelorโs degree required (life sciences preferred).
- Sales Specialist: 3+ years sales with 1+ year pharma/related healthcare sales (neuroscience preferred).
- Sr. Specialist: 8+ years healthcare sales; 2+ years complex/account-based selling.
- Executive: 12+ years healthcare sales; 3+ years complex/account-based selling.
- Leadership/mentorship; business acumen; self-motivation.
- Reside within territory (or within 30 miles of border) and near major airport if required.
- Valid driverโs license; drive daily; travel up to 80% by air (overnights; occasional after-hours).
- Meet vaccination and facility access requirements.
Benefits (US-based Employees)
- Competitive base/bonus and ongoing equity; medical/dental/vision; employer-paid life/disability/business travel/EAP; 401(k) match 1:1 up to 5%; employee stock purchase plan; 15+ vacation days; paid holidays; paid sick time; paid parental leave; tuition assistance.