Position Summary
Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manage relationships with prescribers, pharmacists, facility decision-makers, and the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.
Primary Responsibilities
- Build and maintain relationships with LTC resident care team (physicians, NP/PA, consultant & dispensing pharmacists, nursing facility leadership/staff).
- Promote Acadia products using compliant clinical, disease-state, and reimbursement education.
- Address customer questions/objections with advanced selling skills.
- Use knowledge of customers, practices, and market trends to plan business.
- Create/execute quarterly territory business/action plans using data.
- Advise on pricing, reimbursement, and LTC profitability; liaison for access-related questions.
- Collaborate with sales management and cross-functional partners.
- Represent Acadia at conferences, launches, and training; contribute to initiatives.
- Mentor/train new/junior Sales Specialists.
- Maintain compliance with regulatory requirements, policies, and LTC regulations.
Qualifications & Expertise
- Bachelorβs required (life sciences preferred).
- Sales experience by level: Sales Specialist (3 years; 1+ in pharma/healthcare, neuroscience preferred), Sr. (8 years; 2+ complex/account-based), Executive (12 years; 3+ complex/account-based).
- In-depth neuroscience, LTC/payer systems (Part A/Part D), specialty distribution, LTC regulations.
- Proficiency: Microsoft Office and virtual platforms (Zoom/WebEx).
- Must reside in territory (or within 30 miles) and be near major airport if required; valid driverβs license.
- Travel up to 80% (overnight/occasional after-hours); meet vaccination/facility access requirements.
Benefits (US-based)
Medical, dental, vision; employer-paid life/disability/business travel/EAP; 401(k) match 1:1 up to 5%; ESPP; 15+ vacation days; 13β15 paid holidays; 10 days paid sick time; paid parental leave; tuition assistance.