Executive Director, Patient Support Services

Role: Executive Director of Patient Support Services, responsible for developing and leading NewAmsterdam Pharma's U.S. patient support strategy, infrastructure, and operational readiness ahead of product launch. Responsibilities: design comprehensive programs for therapy access, reimbursement, affordability, adherence, and patient education; establish vendor relationships; lead launch planning and execution; collaborate cross-functionally with Market Access, Commercial, Medical, Legal, Finance, and Supply Chain teams; develop policies, KPIs, and continuous improvement initiatives; ensure regulatory and compliance adherence. Qualifications: Bachelor's degree required, advanced degree preferred; at least 12 years' experience in patient services, market access, reimbursement, or related pharma/biotech functions; proven success leading patient support programs, launch readiness, and vendor management; deep understanding of U.S. healthcare reimbursement, specialty pharmacy, and patient access barriers; strong leadership, strategic, analytics, and cross-functional collaboration skills. High-Value: pre-launch planning and commercialization support, biologics or specialty therapies, vendor oversight, US healthcare reimbursement expertise, cross-functional stakeholder engagement, remote work with in-person/field presence, travel as needed.