Director - Precision Medicine Initiatives (Phoenix, SoCal, New Mexico)

Role Summary

The Director - Precision Medicine Initiatives is a senior sales role primarily responsible for establishing growth within an assigned geographic area through new account acquisition focusing on Pathology and the Hospital Laboratory Operation. The responsibilities include identifying, prospecting, and closing new business at potential accounts, mentoring the Account Managers and Molecular Oncology Specialists within the territory by acting as the Subject Matter Expert in the development of existing accounts, leading, coordinating and positioning the Account Managers and Molecular Oncology Specialists in the overall growth strategy for the territory and driving overall new growth in all accounts. The ideal candidate will have a minimum of 5-7+ years in oncology diagnostic sales and a deep understanding of tumor profiling, oncology practices, pathology practices and strong prospecting skills. The Director, Precision Medicine Initiatives will be expected to interact with Laboratory Medical Directors, Pathologists, and Laboratory Professionals as necessary, and this interaction will take place, but is not limited to, hospitals, laboratories, the oncology clinic, and hospital administration to assist in the procurement of biopsies for diagnostic assessment.

Responsibilities

• Sells oncology services and products such as Molecular Intelligence to Pathology and Laboratories.
• Provides business solutions to hospital and laboratory professionals.
• Analyze business opportunities and develop strategic sales plans for assigned territory.
• Provides project management as assigned and in line with VP of Precision Medicine expectations.
• Develop and maintain strong relationships with new and existing clients.
• Utilize market oncology understanding and experience while discussing the healthcare payer environment and its impact on physicians and ancillary providers.
• Billing/Reimbursement support as it relates to patients, practices and hospital customers.
• Understand information technology and how it interfaces with physician office systems. Able to demo different technology solutions, i.e. Portal, EMR connectivity and TC/PC, and advise on hardware & software to enhance work flow efficiencies.
• Advises VP of Precision Medicine on relevant client or market concerns.
• Provide regular visibility for VP of Precision Medicine on industry trends, best practices, and competitive insights.
• Develops and maintains "core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues.
• Provides necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business.
• Establish and maintain open lines of communication with key personnel in assigned accounts as related to support ongoing issues, and escalate support issues when customer satisfaction is jeopardized.
• Maintain all assigned company assets including laptop computer, PDA, etc.
• Timely submission of all necessary administrative tasking including; weekly reports, business plans, expense reports, CRM and various other weekly tasks requested by VP of Precision Medicine.
• Demonstrates "core" level knowledge of anatomical pathology, technology solutions and competitive strategies through the use of company resources, on the job training, in house literature, marketing material, and sales brochures.
• Meet all assigned targets and goals set by management.
• Provide meeting and trade show support as required.
• Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI).
• Engages with on-site hospital billing department to follow-up on specific claim details to support proper hospital payment, as appropriate.
• Perform other related duties as assigned by VP of Precision Medicine.

Qualifications

• Bachelor's degree from an accredited university.
• Possess high degree of understanding the client relationship with physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
• Possess strong knowledge of oncology therapeutics, surgical oncology intervention and molecular laboratory science.
• A working knowledge of oncology biomarkers and associated drug response is a major advantage.
• Possess strong working knowledge of the billing and reimbursement laboratory landscape to be a resource to the customer.
• Deep relationships with and access to pathology and laboratory professionals is a must.
• Strong knowledge of and access to regional hospital systems.
• Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint. General working knowledge of Internet for business use.
• Valid driver's license, clean driving record, reliable vehicle, and automobile insurance that meets Caris requirements.
• Willingness to travel regularly, locally or on day trips, to meet in person with clients and prospects.
• This position requires that you spend 50% of your time in the field meeting with clients and prospects.

Preferred Qualifications

• MBA preferred.
• 5 - 7+ years of successful sales diagnostic sales experience preferred (product and service).
• Past supervisor experience a plus.
• Familiarity with local pathologists is a major advantage.

Required Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

Education

• None specified