Director, Marketing Operations, Promotional Materials Management
Vertex Pharmaceuticals
August 18, 2026
Remote friendly (Boston, MA)
United States
Marketing
General Summary:
- Lead Vertex’s centralized promotional materials operations function across all U.S. products and businesses, managing end-to-end promotional material review, approval, production, distribution, and lifecycle management to ensure efficient, scalable, and compliant execution.
- Operationalize and continuously improve the review committee SOP and practices; drive measurable improvement across people, process, and platform.
- Oversee coordinator services (team of five FTEs) and partner with Commercial, Legal, Regulatory, Medical, Compliance, and external agencies.
Key Duties And Responsibilities:
- Lead end-to-end operational model for promotional material review, approval, production, distribution, and lifecycle management.
- Operationalize, maintain, and enhance review committee SOP, governance, workflows, and standards.
- Drive continuous improvement to improve cycle time, quality, transparency, and stakeholder experience.
- Develop/track KPIs, metrics, and reporting on operational health, throughput, compliance, and service performance.
- Oversee intake, routing, prioritization, tracking, and archival through the review process.
- Build and scale marketing operations capabilities for current needs and future growth.
- Lead/coach/develop team (five FTEs and two contractors).
- Establish roles, service expectations, and development priorities.
- Partner cross-functionally to drive role clarity and alignment.
- Recommend/implement strategies to streamline workflows and support timely, compliant responses to market needs.
- Own marketing operations timelines/processes/readiness for launch planning.
- Manage external agencies/vendors; drive best practices, performance, and cost efficiency.
- Oversee distribution processes/systems (inventory tracking, monitoring, management).
- Lead change with clarity, engagement, and accountability.
Knowledge And Skills (Qualifications):
- Significant experience in marketing operations, commercial operations, promotional review, or related roles in biopharmaceutical/pharmaceutical/healthcare.
- Experience leading teams and operational service models in complex, matrixed environments.
- Deep understanding of promotional material review and cross-functional review committee operations in a regulated environment.
- Experience building/improving SOP-driven processes, workflows, and governance models.
- Proven continuous improvement and change management across people, process, technology.
- Experience developing metrics/dashboards/reporting for operational decision-making.
- Excellent collaboration, communication, and stakeholder management.
Education And Experience:
- Bachelor’s degree in business/marketing/management (or relevant field).
- Typically 8–10 years in the Pharmaceutical industry plus 3 years supervisory/management experience (or equivalent).
Pay Range:
- $180,000 - $270,000
- Lead Vertex’s centralized promotional materials operations function across all U.S. products and businesses, managing end-to-end promotional material review, approval, production, distribution, and lifecycle management to ensure efficient, scalable, and compliant execution.
- Operationalize and continuously improve the review committee SOP and practices; drive measurable improvement across people, process, and platform.
- Oversee coordinator services (team of five FTEs) and partner with Commercial, Legal, Regulatory, Medical, Compliance, and external agencies.
Key Duties And Responsibilities:
- Lead end-to-end operational model for promotional material review, approval, production, distribution, and lifecycle management.
- Operationalize, maintain, and enhance review committee SOP, governance, workflows, and standards.
- Drive continuous improvement to improve cycle time, quality, transparency, and stakeholder experience.
- Develop/track KPIs, metrics, and reporting on operational health, throughput, compliance, and service performance.
- Oversee intake, routing, prioritization, tracking, and archival through the review process.
- Build and scale marketing operations capabilities for current needs and future growth.
- Lead/coach/develop team (five FTEs and two contractors).
- Establish roles, service expectations, and development priorities.
- Partner cross-functionally to drive role clarity and alignment.
- Recommend/implement strategies to streamline workflows and support timely, compliant responses to market needs.
- Own marketing operations timelines/processes/readiness for launch planning.
- Manage external agencies/vendors; drive best practices, performance, and cost efficiency.
- Oversee distribution processes/systems (inventory tracking, monitoring, management).
- Lead change with clarity, engagement, and accountability.
Knowledge And Skills (Qualifications):
- Significant experience in marketing operations, commercial operations, promotional review, or related roles in biopharmaceutical/pharmaceutical/healthcare.
- Experience leading teams and operational service models in complex, matrixed environments.
- Deep understanding of promotional material review and cross-functional review committee operations in a regulated environment.
- Experience building/improving SOP-driven processes, workflows, and governance models.
- Proven continuous improvement and change management across people, process, technology.
- Experience developing metrics/dashboards/reporting for operational decision-making.
- Excellent collaboration, communication, and stakeholder management.
Education And Experience:
- Bachelor’s degree in business/marketing/management (or relevant field).
- Typically 8–10 years in the Pharmaceutical industry plus 3 years supervisory/management experience (or equivalent).
Pay Range:
- $180,000 - $270,000