Director, Immunology Field Reimbursement Managers (FRM)
Key Responsibilities:
- Set vision and execution priorities for the Rheumatology FRM team, aligned to brand strategy and patient access goals; own measurement framework demonstrating impact on revenue, access velocity, pull-through, and patient starts.
- Ensure FRM operating procedures and field activities comply with applicable regulations, AbbVie policies, and MLR-approved ways of working.
- Develop and execute a national strategy for patient services, access resources, and programs.
- Identify training needs and support in-field, regional, and national meeting execution.
- Build access infrastructure, training, and deployment models to support new indication launches, new modalities, and geographic expansion.
- Monitor team performance, activity, and capacity via analytics; shift from activity metrics to impact metrics.
- Drive a high-performance culture grounded in accountability, compliance, and customer-centricity.
- Identify and develop succession candidates at the AD and FRM levels.
- Partner with Market Access, Trade, Legal, Compliance, Patient Support Services, and IT to navigate healthcare changes, maintain program integrity, and ensure accurate vendor data exchange.
- Ensure differentiated, compliant reimbursement support (coding, coverage, billing, patient affordability, and product acquisition).
Qualifications:
- Bachelorβs degree required; MBA/MPH/PharmD or equivalent strongly preferred.
- 8β12+ years progressive experience in field leadership, access & reimbursement market access, and healthcare strategy.
- 5+ years leading field-based teams, managing managers.
- Proven ability to build/scale an in-field team.
- Ability to navigate regulations and mitigate compliance risks.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement; specialty drug acquisition and distribution.
- Excellent communication and interpersonal skills; cross-functional leadership impact.
- Valid driverβs license; ability to pass pre-employment drug screening and meet safe driving requirements; may require driving personal auto/company vehicle or operating powered material handling equipment.