Director, Employee Relations and HR Operations Partner

Role Summary

Director of Employee Relations and HR Operations Partner to help shape and support the dynamic growth of the organization. Acts as a trusted advisor for all employee relations matters and supports the broader HR function. Designs and oversees frameworks, policies, and practices that shape the employee experience, ensuring culture remains strong, inclusive, and high-performing as the company scales. Drives consistency, fairness, and compliance across the organization while strengthening culture of trust, accountability and performance.

Responsibilities

• Lead the company’s employee relations strategy and practices, ensuring a fair, consistent, and values-based approach to all workplace matters.
• Conduct, oversee, and document internal investigations in collaboration with Legal and the CHRO.
• Advise leaders and managers on performance management, corrective action, and workplace conflict resolution.
• Partner with HR and Legal to ensure policies are up to date, employee-friendly, and compliant with applicable laws.
• Identify ER trends and proactively recommend training or process improvements to strengthen organizational health and prevent recurrence.
• Manage and resolve employee concerns, investigations, and corrective actions with discretion and integrity.
• Coach and develop HR team members and managers on effective employee relations practices and documentation standards.

Qualifications

• A Bachelor’s degree in Human Resources, Business Administration or related field; Master’s degree preferred.
• Equivalent professional experience will also be considered in place of a degree; demonstrated expertise and leadership valued.
• 10+ years of progressive HR experience, including at least 5 years focused on employee relations in a complex or scaling organization.
• Deep understanding of U.S. employment law and best practices in HR and employee relations.
• Proven ability to manage complex investigations and advise senior leaders with sound business judgment and discretion.
• Exceptional interpersonal and communication skills; ability to navigate sensitive situations with discretion.
• Demonstrated success in building scalable employee relations frameworks in dynamic, growing organizations.
• Friendly, flexible, and comfortable operating in a fast-paced, evolving biotech environment.

Skills

• Employee relations strategy and investigations
• Policy development and compliance
• Organizational design and workforce planning collaboration
• Training and coaching for managers on policies and performance management
• Change management and cross-functional collaboration

Education

• Bachelor’s degree in Human Resources, Business Administration or related field; Master’s degree preferred

Additional Requirements

• Remote work acceptable within the United States with regular in-person meetings at the Cambridge, MA office; willingness to travel or attend in-person as needed