Director, Commercial Learning and Development

Role Summary

Director, Commercial Learning and Development – HIV Tx and CL. Leads the design, development, and delivery of U.S. commercial learning and development programs, oversees curriculum development, implementation and program sustainment, and provides mentorship to a team of therapeutic area training managers. This is a U.S.-based remote role with up to 25% travel. Reports to the Executive Director, US Commercial Learning and Development.

Responsibilities

• Lead the design, development, and implementation of learning and development programs for the U.S.
• Lead and guide new hire orientation, onboarding and knowledge/skill-based training
• Design, develop and deliver employee development programs with HR Business Partners
• Partner with management to define training needs through determination of knowledge gaps and needs assessment
• Actively seek out new, cutting edge technology to further improve training initiatives and build efficiency
• Stay abreast of and leverage Gilead best practices, and industry best practices
• Support process for evaluating training effectiveness; revise training and/or training plan as needed
• Identify, develop and deploy appropriate learning mechanisms to include: instructor-led, and web-based acknowledge training
• Drive strategic management of Learning Management Systems (LMS)
• Incorporate motivating, creative, and interactive training techniques to enhance the training experience, in an effort to maximize learning and retention
• Formulates management development criteria, programs and management training across all therapeutic areas
• Partner with senior members of various internal departments to ensure that Learning and Development understands the strategic vision of the departments
• Use broad strategic thinking to analyze the characteristics of the business environment and the challenges to developing training needs
• Analyze the return on investment for training expenditure in areas of concentration, and make changes to ensure training remains relevant and valuable to the business
• Partner with other regional commercial operations function leads to establish highly strategic plans and objectives

Qualifications

• Required: 12+ years of work experience with a Bachelor's degree, including at least 10 years of total experience related to training, sales and sales management in the biotech or pharmaceuticals industry, including 3+ years of experience in commercial training
• OR: 10+ years of relevant experience with a Bachelor's degree
• Excellent verbal, written and interpersonal skills to lead, interact, resolve conflict and drive consensus across cultures and disciplines
• In-depth negotiating, influencing and consulting skills and proven project management experience
• Proven curriculum development and instructional design skills
• Fundamental understanding of business strategy and how to link HR initiatives to business initiatives
• Ability to work independently and manage multiple projects
• Expert with web-based training tools and high-level technical/computer skills
• Understanding of learning principles and their application in a technical business environment
• Experience in the learning design and development process
• Medical or clinical background is a plus
• Experience in HIV, HBV and HCV is a plus
• High proficiency in English, both spoken and written
• Advanced degree is preferred (MS, MBA or Doctorate)

Skills

• Curriculum development and instructional design
• Learning Management System (LMS) management
• Instructional technology and digital learning tools
• Strategic thinking and business alignment of HR initiatives
• ROI analysis and evaluation of training effectiveness
• Project management and cross-functional collaboration
• Communication and stakeholder management

Education

• Bachelor’s degree required
• Advanced degree (MS, MBA, or Doctorate) preferred