Director, Digital Data & Governance

Role Summary

Director, Digital Data & Governance responsible for leading strategy, governance, and delivery of digital and customer experience data capabilities across the organization. Partners with Commercial, Medical, and Digital teams to leverage data from omni-channel engagement, patient services, and HCP interactions to translate insights into actionable strategies that enhance user experience and drive business impact. Establishes a digital data governance framework, ensures data assets are trusted and compliant, and embeds data stewardship into the organizational culture.

Responsibilities

• Drive digital data transformation initiatives to enhance interoperability, scalability, and usability of data platforms to enable AI/ML and advanced analytics use cases
• Define and execute data governance strategy to ensure availability, quality, integrity, security, and compliance of enterprise data
• Establish and lead data stewardship programs, ensuring clear ownership, accountability, and adoption of governance practices across functions
• Partner with Commercial, brand and medical teams to identify data needs, define standards, and enable fit-for-purpose data solutions
• Ensure regulatory compliance (e.g., GxP, HIPAA, GDPR) in how data is captured, managed, and used across the enterprise
• Lead data quality and master data management efforts, implementing robust controls, monitoring, and remediation processes
• Collaborate with IT and enterprise architecture teams to align data governance frameworks with digital platforms, pipelines, and business applications
• Influence enterprise data culture, promoting education, adoption, and change management to elevate data literacy across the organization
• Develop governance metrics and dashboards to track progress, maturity, and business value realization
• Mentor a team of data governance and stewardship professionals, fostering a high-performance, collaborative culture

Qualifications

• 10+ years of progressive experience in data management, data governance, particularly digital data leadership within biotech, pharma, or life sciences
• Bachelor’s degree in Life Sciences, Data Management, Computer Science, or related field; advanced degree (MS, MBA, or PhD) preferred
• Strong knowledge of regulatory requirements and compliance frameworks relevant to pharma/biotech data (e.g., FDA, EMA, GxP, HIPAA, GDPR)
• Demonstrated experience building and scaling data governance programs and frameworks in a global, matrixed environment
• Expertise in data platforms, Master Data Management (MDM), metadata management, and modern data architectures (cloud, APIs, AI/ML enablement)
• Proven track record of influencing senior leadership and driving adoption of governance and digital data practices
• Exceptional communication, stakeholder management, and change leadership skills
• Ability to lead cross-functional teams and manage direct reports in a fast-paced, high-growth environment

Skills

• Strategic thinking and systems-level perspective on data governance
• Strong leadership, mentoring, and people management capabilities
• Proficient in data platforms, MDM, metadata management, cloud architectures, and AI/ML enablement
• Regulatory and compliance-focused mindset with ability to operationalize controls
• Excellent communication and stakeholder management across functions and with senior leadership

Education

• Bachelor’s degree in Life Sciences, Data Management, Computer Science, or related field
• Advanced degree (MS, MBA, or PhD) preferred

Additional Requirements

• No specific travel requirements stated