Director, Clinical Supply Team Lead (CSTL)

Key Responsibilities
- Lead TA level intake for new studies, new assets, and major protocol changes (including IRT awareness of changes, comparator needs, CMC-driven supply requirements, and similar clinical supply activities).
- Assign and monitor assets across the TA portfolio, balancing workload and resource allocation based on capacity, expertise, study tiering, and priority.
- Maintain a forward-looking TA portfolio view to anticipate workload shifts, capacity constraints, and evolving resourcing needs.
- Ensure decisions and assignments are clearly documented and communicated within the TA and across CSC and partnering functions.
- Ensure consistent end-to-end clinical supply planning and forecasting execution in close collaboration with CSLs and TSMs.
- Drive adherence to standardized processes/playbooks, escalation pathways, and governance expectations; recommend improvements as warranted.
- Act as the first point of resolution for cross-study conflicts, operational trade-offs, and timeline risks.
- Partner with GLS and CSC planning functions to ensure supply reliability, logistics coordination, issue resolution, and similar outcomes.
- Own TA-level workload balancing and capacity management, including intra- and inter-TA resource alignment.
- Ensure early visibility of upcoming/emergent changes (protocol amendments, enrollment escalations, site activations, country expansions) and coordinate timely CSC response.
- Facilitate regular TA operational review meetings to align stakeholders, assess resources, track risks, and drive timely decisions.
- Own and leverage KPI dashboards to monitor performance, identify risks, and drive continuous improvement.
- Use Control Tower / E2E supply data to trend performance, identify bottlenecks, anticipate resource swings, and apply corrective actions.
- Contribute to improving CD&OP maturity by reinforcing consistent inputs, process discipline, and cross-functional engagement; ensure appropriate projects are escalated up the CD&OP process for rapid resolution.
- Ensure TA operations comply with GxP, inspection readiness expectations, and CSC quality processes.
- Provide direct line management, coaching, and development for assigned staff; drive engagement and performance across TA teams.

Qualifications & Experience (Required)
- Bachelor’s degree in Supply Chain, Pharmacy, Life Sciences, Engineering, or a related field.
- 12+ years of experience in clinical supply chain, clinical operations, technical operations, or related fields.
- Demonstrated experience in planning, study support, forecasting, or operational leadership in a GxP environment.
- Demonstrated ability to collaborate with and influence cross-functional people/teams to accomplish clinical supply goals.
- Strong understanding of investigational product supply, clinical study operations, and functional interfaces (CMC, Regulatory, Quality, GDO).
- Proven ability to allocate resources, balance workload, and lead cross-functional issue resolution.
- Strong analytical skills; experience interpreting planning data, operational metrics, or dashboard insights.
- Ability to lead through influence, support change adoption, and maintain operational discipline.
- Ability to coach, engage, and develop team members.
- Experience managing change in a dynamic, complex environment.

Preferred Qualifications
- Experience managing clinical supply chain professionals.
- Experience with supply planning or S&OP processes (CD&OP experience desirable).
- Familiarity with digital supply chain tools (e.g., IBP, Lighthouse, Control Tower, CASSA).
- Prior experience supporting portfolio-level planning or multi-study coordination.
- Excellent cross-functional negotiating skills.

Benefits (as stated)
- Health coverage (medical, pharmacy, dental, vision).
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial well-being and protection (401(k), disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support).
- Paid time off: flexible time off (unlimited for US exempt employees, with manager approval) and/or annual vacation and holidays for certain locations.
- Additional time off options based on eligibility (e.g., paid sick time, volunteer days, summer hours flexibility, leaves of absence, annual Global Shutdown).

Compensation Overview (as stated)
- $198,070–$240,011 in Madison/Giralda, NJ; New Brunswick, NJ; and Princeton, NJ (FTE starting range). Additional incentive cash/stock may be available based on eligibility.

Application Instructions
- If the role doesn’t perfectly match your resume, you are encouraged to apply anyway.