Director Business Performance

Role Summary

Director, Business Performance – Lead the site’s multi-year strategy, oversee critical business processes, and guide a team driving programs to strengthen performance, resilience, and transformation. Manage high-visibility initiatives with site-wide impact and ensure alignment across the Senior Leadership Team.

Responsibilities

• Oversee and facilitate site strategic planning processes and support the output of the site strategic review through coordination and follow-through of key actions. Create, manage and track site goals.
• Lead and develop a team responsible for site-wide programs including productivity portfolio management, PMO, operational excellence, digital transformation, business continuity and risk management, business resilience, continuous improvement, new hire training and training, and performance management.
• Responsible for business and process data management and analytics as well as advanced scheduling, capacity and headcount modeling.
• Partner with Corporate Affairs and manage site incentive programs.
• Conduct facility fit analysis for new processes.
• Perform Chief of Staff functions for the site, such as coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units to make valuable contributions.
• Coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Leader and coordinate materials for SLT meetings and governance forums.

Qualifications

• Basic Qualifications:
  • Doctorate degree and 4 years of operations support experience, or
  • Master’s degree and 8 years of operations support experience, or
  • Bachelor’s degree and 10 years of operations support experience; plus at least 4 years of direct people management or leadership experience.
• Preferred Qualifications:
  • Strong digital expertise with AI, machine learning, and emerging technologies.
  • Strong technical skills in process improvement.
  • Proven track record of advancement within a high-performing organization.
  • Experience in expansion and scaling programs and processes.
  • Ability to build productive relationships with process development, manufacturing, quality and regulatory affairs.
  • Excellent project management in a matrixed organization; strong communication skills to present complex concepts clearly.
  • Fluent English; strong negotiation and active listening skills.
  • Autonomy, initiative, curiosity, and commitment to continuous learning and leadership.
  • Ability to balance multiple priorities and maintain attention to detail.

Skills

• Strategic planning and program leadership
• Data management and analytics
• Digital transformation and process improvement
• Executive communication and stakeholder management
• Project management in complex, matrixed environments
• Public speaking and facilitation for governance forums

Education

• Doctorate, or Master’s, or Bachelor’s degree in a relevant field