Dir, CE/IMO Data Partnerships Lead (Customer Engagement/Integrated Marketing Organization)
Novartis
August 24, 2026
Remote
United States
Marketing
Key Responsibilities:
- Oversee performance/outcomes of external data partnerships (platforms, vendors, technology solutions).
- Develop and execute data partnership strategy, identifying critical org data needs.
- Partner with Customer Engagement/Integrated Marketing Organization to enable scalable omnichannel customer engagement, activation, field execution, marketing effectiveness, segmentation, and integrated customer experiences; evaluate innovative data offerings and responsible AI-enabled capabilities.
- Establish data quality SLAs/metrics with partners; monitor/enforce data quality, security, and compliance (with Data Monitoring & Standards), ensuring regulatory and internal policy adherence.
- Coordinate with vendors/cross-functional teams to resolve data quality issues and communicate changes.
- Facilitate acquisition of data from requirements gathering through integration into Novartis platforms/systems.
- Set oversight mechanisms for partnerships (data standards, data-sharing agreements, internal policies).
- Support implementation of data stewardship practices; provide performance metrics and governance reports to senior leadership.
- Coordinate training/awareness on best practices for compliant data usage.
- Continuously evaluate existing partnerships/solutions to maintain standards.
Qualifications / Essential Requirements:
- Bachelor’s or Master’s degree in Information Management, Computer Science, Business Administration, or related field.
- 8+ years establishing/managing data partnerships, focused on data governance/data management or related roles.
- Expert knowledge of data partnership principles/frameworks/best practices; ability to form strategic external collaborations.
- Preferred: experience with data vendors and/or functional/therapeutic area data to define, evaluate, integrate, and operationalize data assets.
- Familiarity with data privacy/security regulations and industry standards.
- Strong leadership, communication, and stakeholder management; ability to influence change.
- Strong analytical/problem-solving skills; ability to assess/manage privacy, security, and compliance risks.
Compensation (as stated): Salary range $185,500–$344,500/year; performance-based cash incentive; possible annual equity awards; comprehensive benefits and time off for US-eligible employees.
- Oversee performance/outcomes of external data partnerships (platforms, vendors, technology solutions).
- Develop and execute data partnership strategy, identifying critical org data needs.
- Partner with Customer Engagement/Integrated Marketing Organization to enable scalable omnichannel customer engagement, activation, field execution, marketing effectiveness, segmentation, and integrated customer experiences; evaluate innovative data offerings and responsible AI-enabled capabilities.
- Establish data quality SLAs/metrics with partners; monitor/enforce data quality, security, and compliance (with Data Monitoring & Standards), ensuring regulatory and internal policy adherence.
- Coordinate with vendors/cross-functional teams to resolve data quality issues and communicate changes.
- Facilitate acquisition of data from requirements gathering through integration into Novartis platforms/systems.
- Set oversight mechanisms for partnerships (data standards, data-sharing agreements, internal policies).
- Support implementation of data stewardship practices; provide performance metrics and governance reports to senior leadership.
- Coordinate training/awareness on best practices for compliant data usage.
- Continuously evaluate existing partnerships/solutions to maintain standards.
Qualifications / Essential Requirements:
- Bachelor’s or Master’s degree in Information Management, Computer Science, Business Administration, or related field.
- 8+ years establishing/managing data partnerships, focused on data governance/data management or related roles.
- Expert knowledge of data partnership principles/frameworks/best practices; ability to form strategic external collaborations.
- Preferred: experience with data vendors and/or functional/therapeutic area data to define, evaluate, integrate, and operationalize data assets.
- Familiarity with data privacy/security regulations and industry standards.
- Strong leadership, communication, and stakeholder management; ability to influence change.
- Strong analytical/problem-solving skills; ability to assess/manage privacy, security, and compliance risks.
Compensation (as stated): Salary range $185,500–$344,500/year; performance-based cash incentive; possible annual equity awards; comprehensive benefits and time off for US-eligible employees.