(CW) Training Associate (TEMPORARY)

Role Summary

(CW) Training Associate (TEMPORARY) at BioMarin. Hybrid role based in Novato; onsite 2 days per week (Tuesdays or Wednesdays plus another on-site day).

Responsibilities

• Administration of the Learning Management System (LMS) to ensure seamless customer experience for users in BioMarin manufacturing and manufacturing support groups
• Provision of training reports in support of audit and inspection
• Leading or assisting department projects as needed

• LMS Administrative Requests: Building training curricula in association with the customer department/group
• Supporting project on migrating to paperless credit system
• Processing of training assignment requests, including curricula and user group creation and modification
• Processing node structure changes and the associated re-grouping of personnel
• Entering training record data for non-LMS driven activities
• Integrating multiple types of e-Learning training modules into the LMS
• Creation, editing and archive of documentation as directed by department management
• Creation and delivery of custom reports as requested
• Maintain and update training database

• Participate in internal and external audits and inspections
• Review documents (SOPs) and TNAs, provide feedback on the contents, and assess training needs for new and revised procedures
• Supporting department logistics as needed
• Deliver training as applicable
• Interact with customers across manufacturing and support groups to address technical support inquiries
• Train on administrator tools on ad-hoc and planned basis
• Guide/educate customers in the design of curricula and their implementation in the LMS to maximize efficiency and consistency
• Support department logistics as needed
• Identify and recommend process improvements
• Lead or support improvement projects for training systems or programs

Qualifications

• Required: Administration of the LMS (ComplianceWire, Veeva, SAP etc.)
• Required: Application of data integrity best practices in a corporate environment
• Required: Use of web-based database software applications
• Required: Effective customer service across all levels of business

• Preferred: 2-4 years in a regulated environment supporting highly technical processes
• Preferred: 4-6 years of experience in professional training
• Preferred: Excellent written and verbal communication skills
• Preferred: Ability to comprehend technical information related to equipment, process and regulatory expectations
• Preferred: Familiarity with Biotech, Pharmaceutical and/or Medical Device Industry
• Preferred: Microsoft Office Suite – Excel, Outlook, SharePoint, Visio, Word

Education

• Bachelor’s Degree in technical discipline preferred (biological sciences preferred, but not required)