Credit Administrator - Bridgewater, NJ - Hybrid

Role Summary

Credit Administrator - Bridgewater, NJ - Hybrid. Join our global diversified pharmaceutical company enriching lives through our drive to deliver better health outcomes. The Credit Administrator is a key member of the Finance team responsible for optimizing the return goods process, gathering information to support and validate customer return claims, and ensuring credits are processed promptly and accurately.

Responsibilities

• Monitor and process customer claims for issuance of return-related credits
• Understand customer contract terms and pricing conditions related to return authorization policies and procedures
• Minimize return deductions by addressing system issues impacting timely processing of returns
• Provide periodic and ad hoc reporting as required
• Collaborate cross-functionally with internal and external stakeholders
• Foster and maintain strong working relationships
• Identify and communicate issues to proactively address customer-facing issues and resolve disputes
• Follow up with customer requests and concerns regarding credits for returns

Qualifications

• High School Diploma required
• Degree in Accounting or related field preferred, but not required
• 2 years of work experience with knowledge of basic accounting
• Strong Excel skills including proficiency in v-lookup and pivot tables
• Ability to work independently with minimal supervision
• Strong analytical and reconciliation aptitude
• Ability to multi-task and prioritize deliverables in a fast-paced environment
• Excellent interpersonal and communication skills
• Prior pharmaceutical or manufacturer industry experience is a plus
• Detail-oriented with initiative-taking approach to error prevention and correction

Skills

• Accounts receivable collaboration
• Data analysis and reporting
• Contract terms and pricing understanding
• Customer service and issue resolution

Education

• High School Diploma required; degree in Accounting or related field preferred

Additional Requirements

• None beyond listed qualifications