Controlling Operations GBU-CF Service Manager - North America GenMed

Role Summary

Controlling Operations GBU-CF Service Manager - North America GenMed. Location: Cambridge, MA.

Responsibilities

• Provide end-to-end oversight of Controlling Operations core model processes and service quality.
• Continuously challenge legacy ways of working/status quo, identify gaps across the GBU and recommend new ways of working with Service Delivery and the customers.
• Establish strong relationship with Service Delivery Hub team.
• Foster strong relationship with stakeholders and be the voice of the customers (CFOs and FBPs).
• Support the businesses to deliver to strategy and results, analyze OPEX, and drive standardization and automation across the department.
• Provide key ad-hoc OPEX support to GBU CFO & FBP, focusing on high quality OPEX management
• Support all key finance initiatives.
• Educate client groups on all aspects of financial policies and processes to ensure full compliance
• Ensure compliance with all internal control requirements

Qualifications

• Required: Bachelor’s degree from an accredited four-year college or university with an area of specialization in Accounting or Finance. MBA and/or CPA preferred
• Required: Minimum 7 years of diversified financial/accounting experience; pharmaceutical and/or pertinent industry experience preferred

Skills

• Demonstrated experience modeling ethical behavior in challenging situations required.
• Experience in collaborating amongst senior management, business, and functional leaders.
• Must have the ability to influence and shape business decisions.
• Demonstrated results building partnerships with multi-levels across businesses required.
• Strong organization and communications skills required.
• Strong business partnering, collaboration, and interpersonal skills required.
• Ability to motivate and empower others to achieve a desired action required.
• Strong analytical capabilities with big picture orientation.
• Strong excel skills
• Strong experience in leading implementation of successful projects and process improvements required.
• Experience in SHIFT and TM1 preferred

Education

• Bachelor’s degree in Accounting or Finance; MBA and/or CPA preferred

Additional Requirements

• None beyond the above requirements.