Cell Therapy Account Manager, Sacramento
Bristol Myers Squibb
8 hours ago
On-site
Field, MN
Sales
Key Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating deployment of resources to meet customer needs and deliver a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on account trends, therapeutic landscape changes, performance, industry issues, business opportunities, and risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory by automobile (and travel by airplane in some territories).
Qualifications & Experience Required:
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management strategy: experience in large, complex accounts and identifying influential stakeholders to better serve patients.
- Customer service orientation: quick responses, reliability, excellent follow-up.
- Ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and effective presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred:
- Experience in hospital sales and academic/community settings.
- Buy-and-bill reimbursement experience.
Application instructions:
- If needed, apply even if you don’t perfectly match the requirements.
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating deployment of resources to meet customer needs and deliver a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on account trends, therapeutic landscape changes, performance, industry issues, business opportunities, and risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory by automobile (and travel by airplane in some territories).
Qualifications & Experience Required:
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management strategy: experience in large, complex accounts and identifying influential stakeholders to better serve patients.
- Customer service orientation: quick responses, reliability, excellent follow-up.
- Ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and effective presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred:
- Experience in hospital sales and academic/community settings.
- Buy-and-bill reimbursement experience.
Application instructions:
- If needed, apply even if you don’t perfectly match the requirements.