Position Summary
- Cell Therapy Account Manager (individual contributor) responsible for achieving commercial success within treatment sites through account planning, execution, and collaboration to provide a seamless and differentiated patient experience.
- Serve as main point of contact for CAR T treatment sites; lead development of site-specific account plans and coordinate deployment of tailored resources.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across stakeholders in assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating resource deployment to meet customer needs and ensure a seamless and differentiated customer experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to coordinate an organized interface between account stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate regularly with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and the Area Business Manager on trends, therapeutic landscape changes, performance, issues, opportunities, and risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within the assigned territory (automobile) and travel by airplane in some territories.
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management strategy experience in large, complex accounts; identifying influential stakeholders.
- Customer service oriented (quick responses, reliable, excellent follow-up).
- Proven ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written and verbal communication; effective presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred
- Hospital sales; academic and community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed)
- Health coverage (medical, pharmacy, dental, vision); wellbeing support; financial protection (e.g., 401(k), disability, life insurance, etc.); Paid Time Off (flexible time off/holiday/vacation details as stated).
- Starting compensation range: US $171,360–$207,648 (plus potential incentive cash/stock based on eligibility).
Application Instructions
- Apply for the role; if requested contact via the posting’s application system (requisition: R1601360 Cell Therapy Account Manager, Louisville).