Cell Therapy Account Manager, Louisville
Bristol Myers Squibb
9 hours ago
On-site
United States
Sales
Position: Cell Therapy Account Manager (Field based, covering Louisville)
Key Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans, coordinating deployment of resources to meet customer needs and deliver a seamless, differentiated customer experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field teams.
- Navigate complex account environments; identify stakeholder needs/issues at all levels and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on business trends, therapeutic landscape changes, performance, industry issues, opportunities, risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory; some territories may require air travel.
Qualifications & Experience Required:
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy experience in large, complex accounts and with influential stakeholders.
- Customer service orientation (quick responses, reliable, excellent follow-up).
- Ability to partner effectively with leadership and key cross-functional partners to implement account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience Preferred:
- Hospital sales; academic and community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed):
- Health coverage (medical, pharmacy, dental, vision); wellbeing programs; financial protection (401(k), short/long-term disability, life insurance, accident insurance, supplemental health, business travel protection, personal liability, identity theft benefit, legal support, survivor support).
- Work-life: Paid Time Off (flexible time off for US Exempt; annual paid vacation/holidays for certain roles); additional time off may include paid sick time, volunteer days, leaves of absence, and annual Global Shutdown.
Application Instructions:
- If the role intrigues you but doesn’t perfectly match your resume, you are encouraged to apply anyway.
Key Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans, coordinating deployment of resources to meet customer needs and deliver a seamless, differentiated customer experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field teams.
- Navigate complex account environments; identify stakeholder needs/issues at all levels and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on business trends, therapeutic landscape changes, performance, industry issues, opportunities, risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory; some territories may require air travel.
Qualifications & Experience Required:
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy experience in large, complex accounts and with influential stakeholders.
- Customer service orientation (quick responses, reliable, excellent follow-up).
- Ability to partner effectively with leadership and key cross-functional partners to implement account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience Preferred:
- Hospital sales; academic and community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed):
- Health coverage (medical, pharmacy, dental, vision); wellbeing programs; financial protection (401(k), short/long-term disability, life insurance, accident insurance, supplemental health, business travel protection, personal liability, identity theft benefit, legal support, survivor support).
- Work-life: Paid Time Off (flexible time off for US Exempt; annual paid vacation/holidays for certain roles); additional time off may include paid sick time, volunteer days, leaves of absence, and annual Global Shutdown.
Application Instructions:
- If the role intrigues you but doesn’t perfectly match your resume, you are encouraged to apply anyway.