Cell Therapy Account Manager, Louisiana
Bristol Myers Squibb
9 hours ago
On-site
Field, MN
Sales
Key Responsibilities
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate cross-functionally to streamline interactions between stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on trends, performance, risks, and opportunities.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Travel within assigned territory (automobile; sometimes by airplane).
Qualifications (Required)
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large/complex accounts with influential stakeholder management.
- Customer service orientation; quick responses and excellent follow-up.
- Partner effectively with leadership and cross-functional partners to execute account strategies.
- High technical expertise/business acumen; strong analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50%; valid driver’s license; Bachelor’s degree (or equivalent).
Qualifications (Preferred)
- Hospital sales; academic/community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (as listed)
- Health coverage (medical, pharmacy, dental, vision), wellbeing programs, 401(k), disability, life/accident insurance, supplemental health, travel/personal liability protection, identity theft, legal support, survivor support.
- Paid time off (flexible time off and/or annual vacation per eligibility); paid holidays; additional time off may include sick time, volunteer days, summer hours, leaves of absence, and Global Shutdown.
Field/Location
- Field-based role covering Louisiana; reports to Area Business Manager, U.S. Cell Therapy National Account Management.
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate cross-functionally to streamline interactions between stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on trends, performance, risks, and opportunities.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Travel within assigned territory (automobile; sometimes by airplane).
Qualifications (Required)
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large/complex accounts with influential stakeholder management.
- Customer service orientation; quick responses and excellent follow-up.
- Partner effectively with leadership and cross-functional partners to execute account strategies.
- High technical expertise/business acumen; strong analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50%; valid driver’s license; Bachelor’s degree (or equivalent).
Qualifications (Preferred)
- Hospital sales; academic/community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (as listed)
- Health coverage (medical, pharmacy, dental, vision), wellbeing programs, 401(k), disability, life/accident insurance, supplemental health, travel/personal liability protection, identity theft, legal support, survivor support.
- Paid time off (flexible time off and/or annual vacation per eligibility); paid holidays; additional time off may include sick time, volunteer days, summer hours, leaves of absence, and Global Shutdown.
Field/Location
- Field-based role covering Louisiana; reports to Area Business Manager, U.S. Cell Therapy National Account Management.