Cell Therapy Account Manager, Jacksonville, FL
Bristol Myers Squibb
9 hours ago
On-site
Jacksonville, FL
Sales
Position: Cell Therapy Account Manager (field-based; covers Jacksonville, FL)
Key Responsibilities
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues at all levels and drive to solutions.
- Collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease- and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and the Area Business Manager on trends, changes in the therapeutic landscape, performance, industry issues, and opportunities/risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory by automobile (and occasionally travel by airplane in some territories).
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management experience in large, complex accounts with strong stakeholder identification.
- Customer service orientation (quick responses, reliable, strong follow-up).
- Ability to partner with leadership and cross-functional partners to implement account strategies.
- Technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50%.
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred Qualifications
- Hospital sales and experience in academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (as explicitly stated)
- Health coverage (medical, pharmacy, dental, vision).
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection/benefits (401(k), disability, life insurance, accident insurance, supplemental health, business travel protection, personal liability, identity theft benefit, legal support, survivor support).
- Paid Time Off: flexible time off (unlimited with manager approval) for US exempt employees; and additional vacation/holiday details for specific locations/employee types.
Application Instructions
- If the posting is missing required local information or incorrect, contact TAEnablement@bms.com with job title and requisition number. (No other application instructions provided in the text.)
Key Responsibilities
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate deployment of resources to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues at all levels and drive to solutions.
- Collaborate and communicate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease- and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and the Area Business Manager on trends, changes in the therapeutic landscape, performance, industry issues, and opportunities/risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory by automobile (and occasionally travel by airplane in some territories).
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management experience in large, complex accounts with strong stakeholder identification.
- Customer service orientation (quick responses, reliable, strong follow-up).
- Ability to partner with leadership and cross-functional partners to implement account strategies.
- Technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50%.
- Valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred Qualifications
- Hospital sales and experience in academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (as explicitly stated)
- Health coverage (medical, pharmacy, dental, vision).
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection/benefits (401(k), disability, life insurance, accident insurance, supplemental health, business travel protection, personal liability, identity theft benefit, legal support, survivor support).
- Paid Time Off: flexible time off (unlimited with manager approval) for US exempt employees; and additional vacation/holiday details for specific locations/employee types.
Application Instructions
- If the posting is missing required local information or incorrect, contact TAEnablement@bms.com with job title and requisition number. (No other application instructions provided in the text.)