Cell Therapy Account Manager, Delaware Valley
Bristol Myers Squibb
6 hours ago
On-site
Philadelphia, PA
Sales
Cell Therapy Account Manager (Field-based, covering Delaware Valley)
Key Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial launch objectives.
- Develop and execute customized site-specific account plans; coordinate deployment of resources to meet customer needs and deliver a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; coordinate a streamlined interface between account stakeholders and field teams.
- Navigate complex account environments, understand stakeholder needs/issues, and drive solutions.
- Collaborate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gain customer insights and provide timely feedback on account trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with applicable laws, regulations, and policies governing cell therapy activities.
- Drive within territory by automobile; occasional air travel in some territories.
Qualifications (Required):
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large/complex accounts; identify influential stakeholders.
- Customer-service oriented; quick, reliable responses and follow-up.
- Partnering ability with leadership and cross-functional partners.
- Technical expertise/business acumen; analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Independent work; travel up to 50%; valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred:
- Hospital sales and academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (high level):
- Health coverage (medical/pharmacy/dental/vision), wellbeing programs, 401(k), disability and life insurance; PTO (details vary by eligibility).
Key Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial launch objectives.
- Develop and execute customized site-specific account plans; coordinate deployment of resources to meet customer needs and deliver a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; coordinate a streamlined interface between account stakeholders and field teams.
- Navigate complex account environments, understand stakeholder needs/issues, and drive solutions.
- Collaborate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gain customer insights and provide timely feedback on account trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with applicable laws, regulations, and policies governing cell therapy activities.
- Drive within territory by automobile; occasional air travel in some territories.
Qualifications (Required):
- 7+ years sales/marketing/commercial experience; 5+ years in Hematology/Oncology.
- Key account management in large/complex accounts; identify influential stakeholders.
- Customer-service oriented; quick, reliable responses and follow-up.
- Partnering ability with leadership and cross-functional partners.
- Technical expertise/business acumen; analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Independent work; travel up to 50%; valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred:
- Hospital sales and academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (high level):
- Health coverage (medical/pharmacy/dental/vision), wellbeing programs, 401(k), disability and life insurance; PTO (details vary by eligibility).