Cell Therapy Account Manager, Cincinnati
Bristol Myers Squibb
5 hours ago
On-site
Field, MN
Sales
Position Summary
- The Cell Therapy Account Manager is an individual contributor responsible for achieving commercial success within treatment sites through account planning, execution, and collaboration to provide a seamless and differentiated patient experience. Main point of contact for CAR T treatment sites; leads development of site-specific account plans and coordinates deployment of tailored resources.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating resource deployment to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy experience with large, complex accounts and influential stakeholders.
- Customer service oriented (quick responses, reliable, excellent follow-up).
- Ability to partner with leadership and key cross-functional partners to implement account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%); valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience Preferred
- Hospital sales; academic and community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed)
- Health coverage: medical, pharmacy, dental, vision.
- Wellbeing support programs; Employee Assistance Programs (EAP).
- Financial wellbeing/protection: 401(k), short- and long-term disability, life and accident insurance, supplemental health, business travel and personal liability protection, identity theft benefit, legal support, survivor support.
- Paid Time Off: flexible time off (unlimited with manager approval) and 11 paid national holidays (details vary by location/employee type); additional eligibility includes paid sick time, volunteer days, leave of absence types, and Global Shutdown.
On-site/Work Requirement
- Field based (covering Cincinnati); requires ability to drive within territory by automobile and in some territories travel by airplane.
- The Cell Therapy Account Manager is an individual contributor responsible for achieving commercial success within treatment sites through account planning, execution, and collaboration to provide a seamless and differentiated patient experience. Main point of contact for CAR T treatment sites; leads development of site-specific account plans and coordinates deployment of tailored resources.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across stakeholders within assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating resource deployment to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to create a streamlined interface between account stakeholders and field-facing colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy experience with large, complex accounts and influential stakeholders.
- Customer service oriented (quick responses, reliable, excellent follow-up).
- Ability to partner with leadership and key cross-functional partners to implement account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%); valid driver’s license.
- Bachelor’s degree or equivalent.
Qualifications & Experience Preferred
- Hospital sales; academic and community setting experience.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed)
- Health coverage: medical, pharmacy, dental, vision.
- Wellbeing support programs; Employee Assistance Programs (EAP).
- Financial wellbeing/protection: 401(k), short- and long-term disability, life and accident insurance, supplemental health, business travel and personal liability protection, identity theft benefit, legal support, survivor support.
- Paid Time Off: flexible time off (unlimited with manager approval) and 11 paid national holidays (details vary by location/employee type); additional eligibility includes paid sick time, volunteer days, leave of absence types, and Global Shutdown.
On-site/Work Requirement
- Field based (covering Cincinnati); requires ability to drive within territory by automobile and in some territories travel by airplane.