Cell Therapy Account Manager, Cincinnati
Bristol Myers Squibb
4 hours ago
On-site
Cincinnati, OH
Sales
Position Summary
- Individual contributor responsible for achieving commercial success within treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless, differentiated patient experience.
- Main point of contact for CAR T treatment sites; leads development of site-specific account plans and coordinates deployment of resources tailored to customer needs.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across assigned accounts and stakeholders to ensure achievement of commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating deployment of resources to meet customer needs and ensure a seamless, differentiated customer experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to provide a streamlined interface between account stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on account trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with all laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory (and in some territories travel by airplane).
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy in large, complex accounts; identify influential stakeholders.
- Customer service oriented (quick responses, reliable follow-up).
- Demonstrated ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred
- Experience in hospital sales; academic and community settings.
- Buy-and-bill reimbursement experience.
Benefits (explicitly stated)
- Health coverage (medical, pharmacy, dental, vision).
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection (401(k), short/long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support).
- Paid time off: flexible time off (unlimited, with manager approval) and paid national holidays (plus other region-specific PTO details described).
Application Instructions
- Apply for the role; includes job details for R1601352 Cell Therapy Account Manager, Cincinnati.
- Individual contributor responsible for achieving commercial success within treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless, differentiated patient experience.
- Main point of contact for CAR T treatment sites; leads development of site-specific account plans and coordinates deployment of resources tailored to customer needs.
Key Responsibilities
- Assess, cultivate, and manage customer relationships across assigned accounts and stakeholders to ensure achievement of commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans coordinating deployment of resources to meet customer needs and ensure a seamless, differentiated customer experience.
- Serve as main point of contact for designated accounts; collaborate with cross-functional partners to provide a streamlined interface between account stakeholders and field colleagues.
- Navigate complex account environments; understand stakeholder needs/issues and drive solutions.
- Collaborate and communicate with cross-functional partners to support referral of appropriate patients to treatment centers.
- Maintain and continuously develop disease and product-specific knowledge.
- Gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager on account trends, therapeutic landscape changes, performance, industry issues, opportunities, and risks.
- Ensure compliance with all laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory (and in some territories travel by airplane).
Qualifications & Experience Required
- 7+ years sales/marketing/commercial experience, including 5+ years in Hematology/Oncology.
- Key account management strategy in large, complex accounts; identify influential stakeholders.
- Customer service oriented (quick responses, reliable follow-up).
- Demonstrated ability to partner with leadership and cross-functional partners to implement key account strategies.
- High technical expertise and business acumen.
- Strong analytical, consulting, and business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently and travel as needed (up to 50%).
- Valid driver’s license.
- Bachelor’s Degree or equivalent.
Qualifications & Experience Preferred
- Experience in hospital sales; academic and community settings.
- Buy-and-bill reimbursement experience.
Benefits (explicitly stated)
- Health coverage (medical, pharmacy, dental, vision).
- Wellbeing support programs (BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial protection (401(k), short/long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support).
- Paid time off: flexible time off (unlimited, with manager approval) and paid national holidays (plus other region-specific PTO details described).
Application Instructions
- Apply for the role; includes job details for R1601352 Cell Therapy Account Manager, Cincinnati.