Cell Therapy Account Manager, Charlotte
Bristol Myers Squibb
6 hours ago
On-site
Charlotte, NC
Sales
Cell Therapy Account Manager (Field-based, Charlotte)
Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate resource deployment to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; coordinate a streamlined interface between account stakeholders and field colleagues.
- Understand stakeholder needs/issues and drive solutions.
- Collaborate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gather customer insights and provide timely feedback on account trends, therapeutic landscape changes, performance, and industry risks/opportunities.
Qualifications & Requirements:
- 7+ years sales/marketing/commercial experience; 5+ years Hematology/Oncology.
- Key account management experience in large, complex accounts with stakeholder identification.
- Customer-service mindset (quick responses, reliable follow-up).
- Partner effectively with leadership and cross-functional teams.
- Strong business acumen, technical expertise, analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50% and hold a valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred:
- Hospital sales; academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed): Health (medical/pharmacy/dental/vision), wellbeing programs, 401(k) and insurance/disability; Paid Time Off (flex time and holiday details listed).
Application: Apply even if your experience doesn’t perfectly match.
Responsibilities:
- Assess, cultivate, and manage customer relationships across assigned accounts to achieve commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans and coordinate resource deployment to meet customer needs and ensure a seamless, differentiated patient experience.
- Serve as main point of contact for designated accounts; coordinate a streamlined interface between account stakeholders and field colleagues.
- Understand stakeholder needs/issues and drive solutions.
- Collaborate with cross-functional partners to support appropriate patient referrals to treatment centers.
- Maintain and continuously develop disease and product knowledge.
- Gather customer insights and provide timely feedback on account trends, therapeutic landscape changes, performance, and industry risks/opportunities.
Qualifications & Requirements:
- 7+ years sales/marketing/commercial experience; 5+ years Hematology/Oncology.
- Key account management experience in large, complex accounts with stakeholder identification.
- Customer-service mindset (quick responses, reliable follow-up).
- Partner effectively with leadership and cross-functional teams.
- Strong business acumen, technical expertise, analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Ability to work independently; travel up to 50% and hold a valid driver’s license.
- Bachelor’s degree or equivalent.
Preferred:
- Hospital sales; academic/community settings.
- Buy-and-bill reimbursement experience.
Benefits (explicitly listed): Health (medical/pharmacy/dental/vision), wellbeing programs, 401(k) and insurance/disability; Paid Time Off (flex time and holiday details listed).
Application: Apply even if your experience doesn’t perfectly match.