Key Responsibilities:
- Assess, cultivate, and manage customer relationships with assigned stakeholders to meet commercial objectives for cellular therapy launches.
- Develop customized site-specific account plans, coordinating resource deployment for a seamless, differentiated patient experience.
- Serve as main point of contact for designated CAR T treatment sites; coordinate with cross-functional partners to streamline stakeholder interfaces.
- Navigate complex account environments; identify stakeholder needs/issues and drive solutions.
- Collaborate to support referral of appropriate patients to treatment centers.
- Maintain and expand disease/product knowledge.
- Gather customer insights and provide timely feedback on trends, therapeutic landscape changes, performance, and risks/opportunities.
- Ensure compliance with laws, regulations, and policies governing cell therapy activities.
- Drive within assigned territory by automobile (some air travel); travel up to 50%.
Qualifications (Required):
- 7+ years sales/marketing/commercial experience, with 5+ years in Hematology/Oncology.
- Key account management in large/complex accounts; identify influential stakeholders.
- Customer service orientation; reliable follow-up.
- Partner effectively with leadership and cross-functional partners.
- High technical expertise/business acumen; strong analytical/consulting/business planning skills.
- Excellent written/verbal communication and presentation skills.
- Thorough understanding of U.S. compliance guidelines.
- Independent work ability; valid driverโs license; Bachelorโs degree or equivalent.
Preferred:
- Hospital sales; academic and community setting.
- Buy-and-bill reimbursement experience.
Benefits (if eligible):
- Medical/dental/vision; wellbeing and EAP programs; 401(k), disability and life/insurance.
- Paid time off (flexible time off/paid vacation and national holidays per eligibility).